Question 1 � � � � In order to determine if a hotel development project would likely succeed, we would perform a(n) � � � � � � � � � � � � � � � � � � � � � � � � “� � � Question 2 � � � � Hotels may be classified by � � � � � � � � � � � � � � � � � � � � � � “� � � Question 3 � � � � � � In franchising the franchisee is granted rights to � � � � � � � � � � � � � � � � � � � � � � � “� � � Question 4 � � � � � � In this type of “ownership” investors do not pay corporate income tax, however they distribute the majority of net income to shareholders, and are publicly traded. � � � � � � � � � � � � � � � � � � � � � � � � “� � � Question 5 � � � � � � Purchasing the right to use a company’s trademark and copyrighted materials is known as � � � � � � � � � � � � � � � � � � � � � � � � “� � � Question 6 � � � � � � As the hotel industry matures, corporations are either acquiring or merging with each other. This is � � � � � � � � � � � � � � � � � � � � � � � � “� � � Question 7 � � � � � � The benefits of franchising include all of the following EXCEPT: � � � � � � � � � � � � � � � � � � � � � � � � “� � � Question 8 � � � � � � Mixed-use hotel development indicates that � � � � � � � � � � � � � � � � � � � � “� � � Question 9 � � � � � � Examples of hotel level of service classification include � � � � � � � � � � � � � � � � � � � � “� � � Question 10 � � � � � � Examples of hotel price classification include � � � � � � � � � � � � � � � � � � � � � “� � � Question 11 � � � � � � Keying locks, guest and employee identification and ADA compliance falls under � � � � � � � � � � � � � � � � � � � � � � � � “� � � Question 12 � � � � � � Which of the following departments is the largest in a hotel in terms of people? � � � � � � � � � � � � � � � � � � � � � � � � “� � � Question 13 � � � � � � The more common name for a guests account is � � � � � � � � � � � � � � � � � � � � � � “� � � Question 14 � � � � � � The area of a hotel most often described as the nerve center or hub of a hotel is the � � � � � � � � � � � � � � � � � � � � � � � � “� � � Question 15 � � � � � � Guest folios are typically managed by � � � � � � � � � � � � � � � � � � � � “� � � Question 16 � � � � � � The Public Branch Exchange (PBX) represents what? � � � � � � � � � � � � � � � � � � � � � “� � � Question 17 � � � � � � Rack rate is � � � � � � � � � � � � � � � � � � � � � � “� � � Question 18 � � � � � � The executive committee of a hotel is � � � � � � � � � � � � � � � � � � � � “� � � Question 19 � � � � � � The front office, housekeeping, security and communications all fall under that department? � � � � � � � � � � � � � � � � � � � � � � � � “� � � Question 20 � � � � � � A CRS can provide ________ information for a hotel.
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