Quality Management has always taken people into consideration, now as we go forward a third dimension has been added that encompasses environmental sustainability and stewardship. Please react to the following statement and question.
“More and more organizations are being encouraged to look at the entire landscape unfolding before them, from a perspective of a balanced array of outcomes characterized by the new ‘triple bottom line’ people, planet, and profits (Savitz and Weber 2006)”. How will this affect leadership strategy as it relates to quality as environmental sustainability becomes increasingly interdependent as part of an organization’s quality strategy? Defend your answer.
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