MKT 100 QUIZ 4 CHAPTERS 10 12 14 AND 15

Instructions �   This quiz consists of 20 multiple choice questions and covers the material in Chapters 10, 12, 14, and 15. There are 5 questions per chapter. “� � �   Question 1   When a firm uses a policy of naming each product differently, this strategy is called ____ branding.     “� � �   Question 2   The intangible products that most organizations use in their operations are called     “� � �   Question 3   Which of the following stages of the product life cycle is likely to see dealers offered promotional assistance from the producer?     “� � �   Question 4   In which stage of the product life cycle do profits peak?     “� � �   Question 5   Products are classified as being business or consumer products according to the     “� � �   Question 6   The oldest form of exchange”�trading of products”�is known as     “� � �   Question 7   Generally, customers are most likely to rely on the price-quality association when     “� � �   Question 8   A price developed in the consumer’s mind through experience with the product is called a(n)     “� � �   Question 9 0 out of 6 points Monopolies usually keep their prices at a level that generate a reasonable, but not excessive, return primarily because     “� � �   Question 10 0 out of 6 points At the breakeven point,     “� � �   Question 11   What are the three primary tasks of order processing?     “� � �   Question 12   A single leader who controls and organizes a marketing channel is called a     “� � �   Question 13   What is the most expensive physical distribution function?     “� � �   Question 14   Many companies use more than one marketing channel to distribute their products to the same target market, a tactic called     “� � �   Question 15 0 out of 6 points Which mode of transportation hauls more freight than any other?     “� � �   Question 16   The marketing of products to ultimate consumers through face-to-face sales presentations either at home or the workplace is called     “� � �   Question 17   A small self-service store that is open long hours and carries a narrow product assortment in convenient locations is best described as a     “� � �   Question 18   A manufacturers’ outlet mall is most appropriately classified as a(n)     “� � �   Question 19   Which of the following is a common feature of a warehouse club?     “� � �   Question 20   Self-service, general merchandise stores such as Kmart are known as

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