Human Resource Management Case study Part-Time Pool Personnel
Start with an introduction, describing the basic problem addressed in the case study. Explain how you approached the case study, and what decisions or actions were taken. Answer any specific questions posed at the end of the case study. A sound argument should be supported by theory, where possible. Include a reference page for three external references to support the claim. In the conclusion what are some recommendations to approach this problem in the future. Thank you.
Case Study: Part-Time Pool Personnel
Crystal Clear Pool Company builds and maintains swimming pools in a large mid-western city. Crystal Clear handles pool maintenance through a contractual arrangement with the owners of the pools. Although individualized maintenance plans are available at a premium, the basic contract calls for Crystal Clear to vacuum the pools and adjust their chemical balance once a week. For 80 percent of the maintenance customers, the standard contract covers the months of May through September. The remaining 20 percent, who have either indoor or covered pools, require service year-round. Because of the seasonal nature of the work, Crystal Clear hires many students during the summer. The maintenance staff is divided into three-person crews, each assigned to service six pools per day. In the summer, one permanent employee and two student employees comprise a team, with the permanent employee responsible for training the students. All maintenance crews are paid on a straight hourly basis. The present system has been in force for several years, but it has resulted in at least two problems that seem to be getting more serious each year. The first is that the students hired for the summer demand to be paid the same wage rates that apply to the permanent employees. The reason is that the college students can get other summer jobs at these rates and are simply not willing to work for less. Naturally, the permanent employees resent the idea of being paid the same wages as the students. The
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