HSA 530 Final Exam Part 1 Set 2 Question 1 Today’s Human Resource Departments may be seen as having an image problem because “� Question 2 The textbook authors suggest that many practitioners of health care personnel office’s did not stay in the field because “� Question 3 Criticism that HR departments have missed an opportunity to be more of a full partner in an organization stems from: “� Question 4 Under this type of HR model, managers do not act on decisions without clearance from the HR department. “� Question 5 The human resource model most common in hospitals and other labor-intensive service organizations is the: “� Question 6 The pivotal year for changes in HR was 1964 because of what significant legislation? “� Question 7 The Immigration Reform and Control Act of 1986: “� Question 8 The Civil Rights Act of 1964 had the effect of: “� Question 9 If an employee leaves the organization voluntarily, what should HR do? “� Question 10 What position in an organization is often the first to be cut when budget limitations occur? “� Question 11 The Employee Assistance Program is often outsourced because: “� Question 12 Why is participatory management considered a best practice? “� Question 13 Why is maintaining a genuine open-door policy easier for a first-line manager than for a higher-level manager? “� Question 14 According to the textbook, which of the following actions can hurt a manager’s credibility with employees? “� Question 15 When a job is considered controversial, who may be responsible for conducting a job evaluation? “� Question 16 Preparing and verifying a position statement is the first step in: “� Question 17 Some HR departments have adopted a position of sharing only a former employee’s title and dates of employment in order to: “� Question 18 Why should the practice of having a new employee start work before the recruiting process is complete be avoided? “� Question 19 According to the textbook, which statement best summarizes the relationship between the HR department and a department manager regarding recruiting activities? “� Question 20 The civil service classification system is a process that: “� Question 21 Under most civil service systems, concerning involuntary termination of employment by layoff: “� Question 22 Which is a leading question? “� Question 23 Which interview practice can help identify resume embellishment? “� Question 24 In regards to writing notes during the interview, the textbook suggests: “� Question 25 How could the HR department respond to a department manager who wants to allow a new employee to skip the employee orientation in order to get started on the job? “� Question 26 What is the percentage of recall for learners who see, hear and do something? “� Question 27 In addition to attending to continuing education requirements, education is critically important to the department manager in: “� Question 28 Claims for unemployment compensation by employees who have been terminated in one manner or another should: “� Question 29 Unemployment costs are related to: “� Question 30 A complaint of discrimination filed with the Equal Employment Opportunity Commission (EEOC):
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