Question 1 � � � What is the name for a voluntary consortium of HCOs and professional provider organizations that ensures a minimum level of safety and quality in HCOs? � � � � � � “� � � Question 2 � � � A pharmacy is an example of which component of a healthcare organization? � � “� � � Question 3 � � � The focus of strategic activities is: � � � � � � � “� � � Question 4 � � � What is the largest single group of HCOs? � � � � � � � � � � � � � “� � � Question 5 � � � What specific individuals or groups have contributed capital to an organization? � “� � � Question 6 � � � What are healthcare organizations that operate multiple service units under a single ownership? “� � � Question 7 � � � Which 1996 federal act established standards of privacy for patient information? “� � � Question 8 � � � The loyalty of stakeholders can be measured. Customer participation is measured by market share while provider participation is measured by: � � “� � � Question 9 � � � A unit within an HCO that relies on another unit for service is considered a: “� � � Question 10 � � By what is organizational excellence measured? � “� � � Question 11 � � Physicians in family practice, midwives and nurse practitioners are examples of providers who provide initial contact with a patient. These are called: � “� � � Question 12 � � What is a state-issued approval for new services and construction of hospitals? � � � “� � � Question 13 � � What type of provider manages broad categories of hospitalized patients? � � � � “� � � Question 14 � � What is a formal legal entity that reaches across the panorama of medicine, other clinical disciplines and business to identify and deliver care to its community? � � � � � � � � � � “� � � Question 15 � � What aspect of transformational management is defined as the ability of an associate to control his or her work situation in ways consistent with the organization’s mission?
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