HCA 375 Week 4 Quiz (2 Set) � Grade Details – All Questions Question 1. � � � Kaizen event would be characterized by all of the following EXCEPT Question 2. � � � Which of the following statements is TRUE about the difference between Six Sigma and Lean Theory quality improvement methodologies? Question 3. � � � Two popular methodologies to improve health care are Question 4. � � � In using the steps of the DMAIC process, which would be an example of Analyze? Question 5. � � � Lean consists of five basic steps. Which one is NOT one of the steps of Lean? Question 6. � � � An example of Lean’s poka-yoke is all EXCEPT Question 7. � � � What is meant by the Lean Theory term jikoda? Question 8. � � � What is meant by the empirical rule used in Six Sigma? Question 9. � � � The Lean Theory was derived from what well-known company and adapted to health care? Question 10. � � � The idea of quality improvement originated in what industry? Question 11. � � � In what decade did the health care industry start to adopt quality improvement methodologies? Question 12. � � One of the purposes that a hospital may want to consider the financial metric in a CQI process is Question 13. � � � Under which step in DMAIC would you understand the process and its performance? Question 14. � � � Gemba is a Lean Theory term, which can be defined as Question 15. � � � Kaizen is referred to as Grade Details – All Questions Question 1. � � � What is meant by the empirical rule used in Six Sigma? � Question 2. � � � All of the following would be an example that would align with the major goal of the United States health care system EXCEPT Question 3. � � � One of the purposes that a hospital may want to consider the financial metric in a CQI process is Question 4. � � � The five S’s of Lean (Seiri, Seiton, Seiso, Seiketsu, Shitsuke) describe the importance of a neat, clean, organized, and clutter free work environment. Which would be an example of clean off your desk at the end of the day? Question 5. � � � One of the earliest documented uses of Six Sigma was to Question 6. � � � An example of Lean’s poka-yoke is all EXCEPT Question 7. � � � Which is considered the hybrid model for improvement methodologies? Question 8. � � � An example of a customer-oriented metrics is Question 9. � � � What is meant by parallel-meso structures? Question 10. � � � In what decade did the health care industry start to adopt quality improvement methodologies? Question 11. � � � Which is a true statement about any quality improvement process? Question 12. � � � Which of the following is a true statement about health care in the United States? Question 13. � � � The Six Sigma improvement methodology has 5 key features. Which of the following is NOT one of them? Question 14. � � � Under which step in DMAIC would you understand the process and its performance? Question 15. � � � The acronym DMAIC is related to which CQI methodology
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