- Describe the circumstances of the situation and the core issues that caused it.
- In your opinion, describe how you or this person were mistreated, and how this mistreatment suggests that a universal diverse orientation (that is, an acceptance and awareness of similarities and differences) was not in place.
- Describe how the ability to be fully empathetic in this situation may have been restricted.
- Knowing what you know now, describe what would be a better way to handle the situation.
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