CMGT 556 Week 5 Individual Assignment Managing Customer-Driven Process Improvement Assignment Preparation Activities include completing the Skillsoft courses, independent student reading, and research. Complete the following Skillsoft courses: Customer-Driven Process Improvement: Basic Framework Customer-Driven Process Improvement: Identifying Customer Needs Customer-Driven Process Improvement: From Customer Needs to Process Requirements Customer-Driven Process Improvement: Mapping and Measuring Processes Customer-Driven Process Improvement: Analyzing Process Problems Customer-Driven Process Improvement: Identifying Improvement Ideas and Solutions Customer-Driven Process Improvement: Implementing and Maintaining Improvements Assignment Write a 2- to 3-page paper or develop a Microsoft® PowerPoint® presentation to use that information to present how the various aspects of customer-driven business involves and affects SCM, CRM, and ERP systems.
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