BUS 322 chapter 11 quiz

1 � �   Kiva is representative of “people empowering people”� by: �     � �       � � � � � �   � � � � � � � � �   2 � �   The power base of the future will likely be: � � � � � �   � � � � � � � � �   3 � �    A manager who is considered Machiavellian would rely on what type of power? � � � � � � � � � � � �   � � � � � � � � �   4 � �   Korda’s symbols of power focus on status or:     � �       � � � � � �   � � � � � � � � �   5 � �   The first step in managing political behavior is:   � �       � � � � � �   � � � � � � � � �   6 � �   According to McClelland, when a manager treats others as objects to be utilized to get ahead, or views situations as win-lose, the manager is using which form of power?       � � � � � �   � � � � � � � � �   7 � �   As a management trainee, you are assigned to a mentor and gain considerable insight into the nature of management and how to behave in different managerial situations. The relationship you have with the mentor is based on _____ power.   � �       � � � � � �   � � � � � � � � �   8 � �   Actions not officially sanctioned by an organization that are taken to influence others in order to meet one’s personal goals are called: � �   � �       � � � � � �   � � � � � � � � �   9 � �   The range in which attempts to influence the employee are perceived as legitimate and are acted on without a great deal of thought is known as: � � � �       � � � � � �   � � � � � � � � �   10 �     Enlarging an employee’s zone of indifference is accomplished by: � �  � � � � � �   � � � � � � � � �   11 �     McClelland’s two faces of power include: � �   � �       � � � � � �   � � � � � � � � �   12 �     McClelland’s positive face of power is:     � � � � � �   � � � � � � � � �   13 �     Which of the following personality characteristics is central to empowerment? � � � � � �   � �      � � � � � � � � �   14 �     It is easier to encourage employee empowerment when the organization highly values _____ and _____ power. � � � � � �   � � � � � �   � � � � � � � � �   15 �     Kanter’s focus on power is in terms of one’s:

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