Include the following information ? use bullet format with complete sentences as appropriate.
? Age
? Gender
? Ethnicity
? Marital status
? Education level
? Profession

? Health insurance status

o Health insurance through employment?

o Market Exchange of ACA?

o Medicaid or Medicare?

o PPO?

o HMO?

o Co-pay fees?

o Limited coverage?

2. Description of health care issues

Describe in complete sentences and paragraphs the issues this person has had or is having with his/her health care services. This may include concerns related to access and/or benefits of health insurance or to problems with health care services (physician, group practice, or hospital/medical centers). Be concise. (Do not write a medical history of the individual.)

3. Federal resources and rationale

Federal resources: U.S. Department of Health & Human Services (DHHS) or any .gov site used in class or for Assignments (such as www.healthit.gov).
? Go to:http://www.hhs.gov/secretary/about/appendixa.html
Scroll down to ?Operating Divisions?
Read the Mission and explanation of each of the 11 Divisions of DHHS under ?Operating Divisions ? text version? or click on each of the Division boxes to access the same information.

1) Identify at least one DHHS resource or agency or .gov site to address the issues identified by the person interviewed. (DO NOT USE AHRQ)

List the name and website address of the resource or agency.

2) Provide a rationale (at least a paragraph) as to why the resource or agency identified may be suitable to address the issues.

4. State resources and rationale

State resources: New Jersey Department of Health (NJDH)
? Go to:http://www.state.nj.us/health/about.shtml
State Agencies

1) Identify at least one NJDH resource or agency to address the issues identified by the person interviewed.

List the name and website address of the resource or agency.

2) Provide a rationale (at least a paragraph) as to why the resource or agency identified may be suitable to address the issues.

5. Strategies based on application of knowledge gained in this course

Based on knowledge gained in this course, list 3 strategies that may assist the person interviewed with his/her situation:
1)

2)

3)

Include the following information ? use bullet format with complete sentences as appropriate.
? Age
? Gender
? Ethnicity
? Marital status
? Education level
? Profession

? Health insurance status

o Health insurance through employment?

o Market Exchange of ACA?

o Medicaid or Medicare?

o PPO?

o HMO?

o Co-pay fees?

o Limited coverage?

2. Description of health care issues

Describe in complete sentences and paragraphs the issues this person has had or is having with his/her health care services. This may include concerns related to access and/or benefits of health insurance or to problems with health care services (physician, group practice, or hospital/medical centers). Be concise. (Do not write a medical history of the individual.)

3. Federal resources and rationale

Federal resources: U.S. Department of Health & Human Services (DHHS) or any .gov site used in class or for Assignments (such as www.healthit.gov).
? Go to:http://www.hhs.gov/secretary/about/appendixa.html
Scroll down to ?Operating Divisions?
Read the Mission and explanation of each of the 11 Divisions of DHHS under ?Operating Divisions ? text version? or click on each of the Division boxes to access the same information.

1) Identify at least one DHHS resource or agency or .gov site to address the issues identified by the person interviewed. (DO NOT USE AHRQ)

List the name and website address of the resource or agency.

2) Provide a rationale (at least a paragraph) as to why the resource or agency identified may be suitable to address the issues.

4. State resources and rationale

State resources: New Jersey Department of Health (NJDH)
? Go to:http://www.state.nj.us/health/about.shtml
State Agencies

1) Identify at least one NJDH resource or agency to address the issues identified by the person interviewed.

List the name and website address of the resource or agency.

2) Provide a rationale (at least a paragraph) as to why the resource or agency identified may be suitable to address the issues.

5. Strategies based on application of knowledge gained in this course

Based on knowledge gained in this course, list 3 strategies that may assist the person interviewed with his/her situation:
1)

2)

3)

10-1 Discussion: Reflection
10-1 Discussion: Reflection
In this course, we have covered a lot of ground. Discuss what you have learned about technical and business communications over the last nine weeks. Describe which area of technical communications was most important to you, and explain why. In your post, address some or all of the following:

How is technical (or business) communication different from other types of communication?
Why is collaboration so important in technical communication?
What are some of the things you need to know about your intended audience?
Describe some of the channels and vehicles of communication available for communication with various audiences. How do you determine which ones to use?
How do you determine the message that needs to be delivered to an intended audience?
How can you find out whether your message was delivered successfully?
What are the roles of websites and social media in technical communications?