How does the operations function relate to the service industry, e.g., Starbucks, a call center, etc.? What performance metrics are more critical here as compared to a traditional manufacturing operation? Provide specific examples.
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How does the operations function relate to the service industry, e.g., Starbucks, a call center, etc.? What performance metrics are more critical here as compared to a traditional manufacturing operation? Provide specific examples.
Previous answers to this question
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