Task: Choose one of the situations below and write an appropriate message. Audiences and formats are built into each problem. Make up whatever details you feel are necessary and develop your case.
Grading criteria: In this assignment, retaining goodwill is IMPORTANT ? you might need the recipient?s services in the future. Be attentive to how you use credibility, audience emotions, etc. All aspects of communication matter. ?Organization? includes how present the negative information (direct or indirect approach). ?Self expression? is about maintaining goodwill. ?Language use? includes tone.
Work Request Refusal
You have been out of school for five years now and things are going well. You earned your degree and are now successfully operating your own business consulting firm (you pick the area of expertise). Business is good; in fact, it is so good that you find it difficult to keep up with all of the requests for your services. One of your best clients has just asked you to take on a new project. It is a huge project?enough work to keep your whole organization busy for three months. One of the things that you refuse to do, however, is accept more work than you can handle in an efficient, effective way for your clients. In this case, you have other commitments, so you must turn down this request. Write a message to your client explaining the situation and suggest possible alternative solutions to their needs.
I already chose sitauation number 2
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