Needs Assessment on Management Problem

Needs Assessment on Management Problem

The Management Problem: In my experience I notice false assumptions every day. At work people are judgmental and form opinions about others immediately. This is a major error and false assumptions can destroy someone’s career, perception, or respect. One example of something that happened at work recently, has led me to be more observant in the workplace rather than a participant. I always listen and mostly keep my mouth shut, so everyone tells me their thoughts. I believe this to be a positive workplace aspect for me, because I have countlessly displayed trust and good will as my most valued qualities. False assumptions are easy to fall into, and hard to escape. One manager is highly talked horrible about at work, and I decide to listen and avoid full participation in the negative gossip sessions. I do this because, regardless of the assumptions and stories, true or not, there is no benefit to speak bad about someone. The point of no return is crossed a lot by my peers, but the way I handle each situation is with delicacy and tact. For this specific situation, I generally go for the alternative decision or opposite thinking. For example, if someone begins gossiping about someone else I listen, acknowledge their view, and then redirect with a positive change of direction. For example; “Molly is a horrible manager.” I would respond with; “Oh I see why you would say that, but she did help me learn about service today!” With a big smile and head nods for assurance and agreement. This is just a silly example of how I tend to dance around negativity and live a positive and happy life with no false assumptions. The bottom line of my point is to avoid judging a book by its cover and participating in negative and/or false assumptions.

1. Create objectives
2. Gather data and analyze
3. Form a Task Group
4. Analyze and Prioritize Data

Instructions: Complete a Needs Assessment by submitting a paper discussing the client’s needs with relation to the management problem you are studying.

Some questions you can explore to help you are:

What is the problem?

How is the desired performance related to the current performance?

How does the desired performance relate to the mission statement?

Is the problem organization-wide or isolated to one or a few individuals?

Have organizational initiatives created the problem?

Does the problem relate to individual performance issues?

Is training adequate to support the desired outcome?

Is the issue related to job design?

What criteria are used to measure performance?

Is performance criteria appropriate, i.e. attainable and measurable?