MKT 438 Final Exam Guide

Complete the Final Examination.   1. �    The objective of public relations is to sell:   2. �    The R-A-C-E approach to defining public relations includes the following components:   3. �    The job of public relations professional is very much that of an “interpreter,”� where he interprets:   4. �    Which of the following trends contributed to the evolution of public relations in the United States?   5. �    Public relations goals must be defined by:   6. �    Morale at the company was low after a series of severe firings.  “I’ve got just the thing to get morale back up again,”� said Darren, the firm’s public relations director.  “We’ll start an employee television program.  We start filming tomorrow.”�  What vital public relations step did Darren overlook?   7. �    A public relations professional isn’t really communicating unless someone at the other end ___________the communication.  be used in a marketing plan to help to:   9. �    One key to maintaining positive media relationships is to emphasize __________ in all communication.   10. �  Publicity differs from advertising in the following way:   11. �  An organization’s public image is determined by:   12. �  Generally speaking, when should research be used in the public relations process?   13. �  Evaluation of public relations depends on several things, including:   14. �  In the inverted pyramid:   15. �  It is important for public relations professionals to establish a good working relationship with the media because:   16. �  The most frequent target of public relations professionals is:   17. �  Integrated marketing:   18. �  Risk communication is based on the position that   19. �  In a crisis, the best firms:   20. �  Skillful crisis managers:

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