ISCOM 472 Final Exam Guide

1. �    Lean enterprise is a systematic methodology to reduce the complexity and streamline a process to identify and eliminate waste in company processes.   2. �    Just “�In-Time is the same as a lean manufacturing approach.   3. �    The end goal of Lean enterprise and Six Sigma are the same in that they strive for better process performance by focusing on the same elements of the process.   4. �    Process charts is an organized way of documenting all activities performed by a person or group of people at a workstation, with a customer or working with certain materials.   5. �    Flowcharts are also known as which of the following:   6. �    Process improvement is a study of activities and flows of each process to improve it.   7. �    Another name for the Plan-Do-Check-Act Cycle is Deming Wheel.   8. �    _______ is a visual way to relate key performance problems to its potential causes.     9. �    Brain storming participants are not discouraged from evaluating ideas generated during a session.   10. �  Materials can be delivered by either a push or a pull method.   11. �  Just-in-Time (JIT) philosophy includes which of the following:   12. �  Lean Enterprise is a prerequisite for a Lean Supply Chain   13. �  Which of the following cannot be managed in supporting a lean enterprise?   14. �  Metrics complete the documentation process in a systematic approach to process analysis.   15. �  Two ways to measure performance is to measure variables and measure attributes.

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