Resources: Ch. 10 of Hotel Front Office Management Analyze Hotel Affluent’s Wednesday Night Audit in Appendix F. Answer the following questions: In which categories is the hotel closest to reaching its goals? In which categories is it the furthest? What challenges or issues may be affecting the areas where the hotel is not meeting goals? What would you do as the hotel front office manager to address these issues? As a front office manager, why must you know how to perform a night audit?
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