Resources: Pages 25-38 in Technical Writing: Process and Product (5th ed.)

· Due Date: Day 7 [post to the Individual forum]

· Read the following scenario:As a customer service manager for a local software development company, you want tocreate a user manual for one of the software applications your company develops. Thepurpose of the manual is to support your customers in purchasing and using thesoftware.

· Describe the three main steps of the technical writing process and how you would usethese steps to create the manual mentioned in this scenario.

· Explain the objectives of technical writing.

· Explain the purpose and sub-steps of each step and how they relate to the manual.

· Use the instructions in Appendix B to submit your 350- to 700-word paper to WritePointSMand Plagiarism Checker at the Center for Writing Excellence on your student Web site.

· Provide a copy of your WritePointSM and Plagiarism Checker results to your instructorwhen you submit your assignment.

Resources: Pages 25-38 in Technical Writing: Process and Product (5th ed.)

· Due Date: Day 7 [post to the Individual forum]

· Read the following scenario:As a customer service manager for a local software development company, you want tocreate a user manual for one of the software applications your company develops. Thepurpose of the manual is to support your customers in purchasing and using thesoftware.

· Describe the three main steps of the technical writing process and how you would usethese steps to create the manual mentioned in this scenario.

· Explain the objectives of technical writing.

· Explain the purpose and sub-steps of each step and how they relate to the manual.

· Use the instructions in Appendix B to submit your 350- to 700-word paper to WritePointSMand Plagiarism Checker at the Center for Writing Excellence on your student Web site.

· Provide a copy of your WritePointSM and Plagiarism Checker results to your instructorwhen you submit your assignment.