{"id":71733,"date":"2018-02-20T23:50:30","date_gmt":"2018-02-20T23:50:30","guid":{"rendered":"https:\/\/writemyessayfree.com\/customer-relationship-management-history-and-theory"},"modified":"2017-08-18T06:22:37","modified_gmt":"2017-08-18T06:22:37","slug":"customer-relationship-management-history-and-theory","status":"publish","type":"post","link":"https:\/\/www.benedictsol.com\/blogs\/customer-relationship-management-history-and-theory\/","title":{"rendered":"Customer Relationship Management History and Theory"},"content":{"rendered":"<p><b><b>Read the following &nbsp;articles about unprofitable customers and the value of customers:&nbsp;<\/b><\/b><\/p>\n<p><a href=\"https:\/\/canvas.cwu.edu\/courses\/34199\/files\/2863034\/download?wrap=1\" rel=\"nofollow noopener\" target=\"_blank\">Unprofitable customers.pdf<\/a><\/p>\n<p><a href=\"https:\/\/canvas.cwu.edu\/courses\/34199\/files\/2859677\/download?wrap=1\" rel=\"nofollow noopener\" target=\"_blank\">analysisunprofitablecustomers.pdf<\/a><\/p>\n<p><a href=\"https:\/\/canvas.cwu.edu\/courses\/34199\/files\/2863035\/download?wrap=1\" rel=\"nofollow noopener\" target=\"_blank\">calculating-ltv-1.pdf<\/a><\/p>\n<p><a href=\"https:\/\/canvas.cwu.edu\/courses\/34199\/files\/2863032\/download?wrap=1\" rel=\"nofollow noopener\" target=\"_blank\">customervalue.pdf<\/a><\/p>\n<p><b>&nbsp;Answer the following questions:<\/b><b>1. &nbsp;Review the attached &nbsp;documents attached and discuss the value of customers. &nbsp; (cite your sources)&nbsp;<\/b><\/p>\n<p><b>2. &nbsp;Defines unprofitable customers and provides an analysis.&nbsp;<\/b><\/p>\n<p><b>3. &nbsp;From the infographic discuss ways to determine customer value. &nbsp;<\/b><\/p>\n<p><b>4. &nbsp;Refer and discuss the loyalty ladder in the Zunch document;&nbsp;Customer Relationship Marketing Building Customer Relationships for Enduring Profits in a Wired Economy.&nbsp;<\/b><\/p>\n<p><b>Reflections should include:&nbsp;<\/b><\/p>\n<ul>\n<li>Review the rubric for details.&nbsp;<\/li>\n<li>While there is no required page length for your presentation it should be comprehensive enough to fully address the questions. &nbsp;In order to do so your presentation should be at two pages.&nbsp;<\/li>\n<li>Integrates concepts from the associated reading.&nbsp;<\/li>\n<li>Demonstrates critical thinking and analysis<\/li>\n<\/ul>\n<p><a href=\"https:\/\/canvas.cwu.edu\/courses\/34199\/files\/2901622\/download?wrap=1\" rel=\"nofollow noopener\" target=\"_blank\">ValueofCustomersRubric.docx<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Read the following &nbsp;articles about unprofitable customers and the value of customers:&nbsp; Unprofitable customers.pdf analysisunprofitablecustomers.pdf calculating-ltv-1.pdf customervalue.pdf &nbsp;Answer the following questions:1. &nbsp;Review the attached &nbsp;documents attached and discuss the value of customers. &nbsp; (cite your sources)&nbsp; 2. &nbsp;Defines unprofitable customers <a href=\"https:\/\/www.benedictsol.com\/blogs\/customer-relationship-management-history-and-theory\/\" class=\"read-more\">Read More &#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-71733","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/71733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=71733"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/71733\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=71733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=71733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=71733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}