{"id":50990,"date":"2018-02-20T23:50:30","date_gmt":"2018-02-20T23:50:30","guid":{"rendered":"https:\/\/writemyessayfree.com\/case-study-marketing"},"modified":"2017-08-16T12:32:09","modified_gmt":"2017-08-16T12:32:09","slug":"case-study-marketing","status":"publish","type":"post","link":"https:\/\/www.benedictsol.com\/blogs\/case-study-marketing\/","title":{"rendered":"case study marketing"},"content":{"rendered":"<p>CASEASSIGNMENT:&nbsp;COKE ZERO<\/p>\n<p>.lfen&nbsp;Drink Diet&nbsp;Coke?<\/p>\n<p>a&nbsp;couple of&nbsp;marketing managers&nbsp;for Coca-Cola&nbsp;told&nbsp;attorney&nbsp;Elizabeth&nbsp;Finn&nbsp;Johnson&nbsp;that they wanted&nbsp;to sue theirZero&nbsp;colleagues&nbsp;for&nbsp;&#8220;taste&nbsp;infringement,&#8221;&nbsp;she was baffled.&nbsp;She tried&nbsp;to talk them&nbsp;out of it,&nbsp;but they were determined.They argued that&nbsp;Coca-Cola Classic&nbsp;should&nbsp;be protected&nbsp;from the age discrimination&nbsp;it&nbsp;would suffer&nbsp;with the introductionof&nbsp;a newer, younger&nbsp;soft&nbsp;drink that tasted&nbsp;exactly&nbsp;the same&nbsp;as the&nbsp;original.&nbsp;Frustrated,&nbsp;Finn Johnson&nbsp;held up the Coke canshouted,&nbsp;&#8220;It&#8217;s&nbsp;not&nbsp;a person! Title VII&nbsp;doesn&#8217;t&nbsp;cover these things!&#8221;What&nbsp;she didn&#8217;t&nbsp;know&nbsp;was&nbsp;that the&nbsp;marketing&nbsp;managers&nbsp;were actors.&nbsp;Hidden&nbsp;cameras&nbsp;had been planted&nbsp;aroundmeeting room&nbsp;to capture&nbsp;the reactions of several&nbsp;unsuspecting&nbsp;attorneys&nbsp;who had been&nbsp;asked&nbsp;to consider&nbsp;the case,including&nbsp;an immigration&nbsp;lawyer&nbsp;who&nbsp;was&nbsp;asked&nbsp;if he could&nbsp;get the&nbsp;Coke&nbsp;Zero&nbsp;marketing&nbsp;head&nbsp;deported&nbsp;back&nbsp;to&nbsp;Canada.The short videos&nbsp;were strategically&nbsp;placed&nbsp;on websites&nbsp;like YouTube.com&nbsp;to promote&nbsp;Coke&nbsp;Zero&nbsp;as the hip,&nbsp;newalternative&nbsp;to Diet Coke for men.<\/p>\n<p>The Coca-Cola Company&nbsp;knows&nbsp;it has&nbsp;to be creative&nbsp;if it&#8217;&nbsp;s going&nbsp;to&nbsp;sell more&nbsp;soda after sales dropped&nbsp;two yearsin&nbsp;a row&nbsp;in&nbsp;2005 and&nbsp;2006.&nbsp;Morgan&nbsp;Stanley&nbsp;analyst&nbsp;Bill Pecoriello&nbsp;explains,&nbsp;&#8220;Consumers&nbsp;are becoming&nbsp;ever more health-nscious,&nbsp;and&nbsp;the&nbsp;image of&nbsp;regular carbonated&nbsp;soft drinks&nbsp;is deteriorating&nbsp;rapidly.&#8221;&nbsp;In an attempt&nbsp;to appeal&nbsp;to consumersconcerned&nbsp;with&nbsp;nutrition,&nbsp;Coke&nbsp;introduced&nbsp;Diet&nbsp;Coke&nbsp;Plus&nbsp;in 2007,&nbsp;a sweeter&nbsp;version&nbsp;of Diet Coke&nbsp;fortified&nbsp;with vitaminsand minerals.&nbsp;But what&nbsp;they really&nbsp;needed&nbsp;was&nbsp;a way&nbsp;to reach&nbsp;young&nbsp;male&nbsp;consumers,&nbsp;and Diet Coke Plus,&nbsp;marketed with<\/p>\n<p>o&nbsp;lines like&nbsp;&#8220;Your Best Friend Just&nbsp;Got&nbsp;Friendlier!&#8221;&nbsp;wasn&#8217;t&nbsp;going to do it.<\/p>\n<p>A few&nbsp;new&nbsp;products&nbsp;appealed&nbsp;to certain&nbsp;male&nbsp;demographics,&nbsp;such&nbsp;as Coca-Cola Blak,&nbsp;a cola with coffee&nbsp;essencecreated for&nbsp;older,&nbsp;more sophisticated&nbsp;consumers who are willing&nbsp;to pay more,&nbsp;and Full Throttle&nbsp;Blue Demon,&nbsp;an energydrink with an&nbsp;agave azule&nbsp;flavor&nbsp;(think&nbsp;margaritas)&nbsp;designed&nbsp;to appeal&nbsp;to Hispanic&nbsp;men.&nbsp;However,&nbsp;research&nbsp;showed thatiere was&nbsp;still&nbsp;a big demographic&nbsp;hole&nbsp;to&nbsp;fill&nbsp;as&nbsp;young men between&nbsp;the ages of 18&nbsp;and 34 were abandoning&nbsp;the Coca-Cola brand altogether.&nbsp;They&nbsp;didn&#8217;t want&nbsp;all&nbsp;the calories of&nbsp;regular&nbsp;Coke, but they weren&#8217;t willing&nbsp;to make the move&nbsp;toDiet&nbsp;Coke,&nbsp;either,&nbsp;which&nbsp;has&nbsp;traditionally&nbsp;been&nbsp;marketed&nbsp;to women&nbsp;who want to lose weight.Katie&nbsp;Bayne,&nbsp;chief marketing&nbsp;officer for Coca-Cola&nbsp;North America,&nbsp;says that the men who weren&#8217;t&nbsp;put offby&nbsp;the=feminine stigma&#8221;&nbsp;of Diet&nbsp;Coke&nbsp;often&nbsp;rejected&nbsp;it&nbsp;anyway&nbsp;because&nbsp;of its aspartame-sweetened aftertaste.&nbsp;&#8220;What&nbsp;we wereseeing&nbsp;before&nbsp;Zero launched&nbsp;was&nbsp;that&nbsp;more and more&nbsp;younger&nbsp;people&nbsp;were&nbsp;interested&nbsp;in no-calorie&nbsp;beverages&nbsp;but weren&#8217;tgoing&nbsp;to&nbsp;sacrifice&nbsp;taste,&#8221;&nbsp;Bayne&nbsp;said.&nbsp;&#8220;So&nbsp;when they got&nbsp;interested&nbsp;in no-calorie,&nbsp;they&nbsp;were&nbsp;like,&nbsp;&#8216;Forget&nbsp;it, I&#8217;m not goingi&nbsp;l&nbsp;l&nbsp;Diet&nbsp;Coke.&#8221;Testing showed that the name&nbsp;&#8220;Coke&nbsp;Zero&#8221;&nbsp;would&nbsp;be an effective&nbsp;way to sell a low-calorie&nbsp;cola to men without. g&nbsp;the word&nbsp;&#8220;diet.&#8221; And advances&nbsp;in&nbsp;artificial&nbsp;sweeteners&nbsp;made&nbsp;it possible&nbsp;for Coke&nbsp;to finally&nbsp;create&nbsp;a product&nbsp;thattasted&nbsp;more&nbsp;like&nbsp;the&nbsp;&#8220;Real Thing.&#8221;&nbsp;So expectations were&nbsp;high when Coke Zero was introduced&nbsp;in 2005&nbsp;with&nbsp;a bigmarketing&nbsp;push,&nbsp;including&nbsp;a commercial&nbsp;that remade the famous&nbsp;1971 &#8220;HilltoplI&#8217;d&nbsp;Like to Teach the World&nbsp;to Sing&#8221;&nbsp;ad-this time&nbsp;with&nbsp;rapper G-Love&nbsp;on&nbsp;a rooftop singing&nbsp;that he&#8217;d&nbsp;like to teach&nbsp;the world to&nbsp;&#8220;chill.&#8221;&nbsp;Unfortunately,&nbsp;thecommercial&nbsp;didn&#8217;t&nbsp;catch on,&nbsp;and neither did the product&nbsp;it was selling.Despite&nbsp;disappointing sales in&nbsp;the&nbsp;U_S.,&nbsp;however,&nbsp;Coke Zero was an immediate&nbsp;hit in Australia,&nbsp;selling morethan three times the number&nbsp;of cases expected during&nbsp;its&nbsp;first year on the market.&nbsp;In the U.S.,&nbsp;the packaging&nbsp;was whitesilver,&nbsp;making&nbsp;it difficult&nbsp;for consumers&nbsp;to see&nbsp;the&nbsp;difference&nbsp;between&nbsp;Coke Zero&nbsp;and Diet&nbsp;Coke.&nbsp;In Australia,&nbsp;thees and cans were black,&nbsp;making the product&nbsp;stand out on&nbsp;the&nbsp;shelves&nbsp;and&nbsp;look&nbsp;more&nbsp;like the&nbsp;&#8220;bloke&#8217;s&nbsp;Coke&#8221;&nbsp;it wasintended to be.The&nbsp;span class=&#8221;tx&#8221; style=&#8221;box-sizing: content-box !important; position: absolute; top: 131.8pt; left: 64.2pt; display: inline-block; white-space: nowrap; text-align: left; border-width: 0px 0px 5pt; border-style: solid; border-color: transparent; overflow: hidden; width: 6.5pt; height: 8.1pt;&#8221;&gt;U.S.&nbsp;marketing&nbsp;team took notice&nbsp;and reintroduced&nbsp;Coke Zero&nbsp;with&nbsp;a black&nbsp;and&nbsp;silver&nbsp;label&nbsp;in 2007.&nbsp;Coca-Cola&nbsp;is now&nbsp;investing&nbsp;more&nbsp;money&nbsp;in Coke Zero than any&nbsp;other brand its&nbsp;size,&nbsp;hoping it&nbsp;will&nbsp;someday&nbsp;be&nbsp;a megabrand&nbsp;forthe company&nbsp;alongside Coca-Cola&nbsp;Classic&nbsp;and Diet&nbsp;Coke.&nbsp;Chief&nbsp;Marketing&nbsp;Officer&nbsp;Bayne&nbsp;is enthusiastic&nbsp;about the&nbsp;impact-&nbsp;may have&nbsp;on&nbsp;the company.&nbsp;&#8220;We&nbsp;do see this as&nbsp;potentially&nbsp;a bit ofa&nbsp;white knight.&nbsp;There&#8217;s&nbsp;huge opportunity&nbsp;to growhere.&#8221;I<\/p>\n<p>CASE:COKE<\/p>\n<p>1.&nbsp;Describe&nbsp;the&nbsp;specific&nbsp;type&nbsp;of consumer&nbsp;that&nbsp;the&nbsp;Coca-Cola Company&nbsp;is&nbsp;targeting&nbsp;with&nbsp;each of thefollowing products:&nbsp;Diet&nbsp;Coke; Coke Zero;&nbsp;Diet Coke Plus; Coca-Cola&nbsp;Black;&nbsp;Full Throttle&nbsp;Demon.~2.&nbsp;Some Industy&nbsp;analysts think&nbsp;soft-drink&nbsp;companies&nbsp;should&nbsp;develop&nbsp;products&nbsp;that&nbsp;will&nbsp;bring newcustomers&nbsp;into&nbsp;the&nbsp;market&nbsp;rather&nbsp;than just&nbsp;creating&nbsp;variants&nbsp;on the&nbsp;old. They warn&nbsp;that&nbsp;productslike Coke Aero&nbsp;will&nbsp;cannibalize&nbsp;lost&nbsp;market&nbsp;share from&nbsp;other&nbsp;soft-drink&nbsp;categories&nbsp;instead&nbsp;ofincreasing&nbsp;the&nbsp;number&nbsp;of consumer&nbsp;overall:&nbsp;Which&nbsp;Coke products&nbsp;are most&nbsp;likely&nbsp;to&nbsp;losecustomers&nbsp;to&nbsp;Coke Zero?<\/p>\n<p>3.&nbsp;Why do&nbsp;you&nbsp;think&nbsp;that&nbsp;the&nbsp;hidden-camera&nbsp;videos&nbsp;used to&nbsp;promote&nbsp;Coke Zero were&nbsp;an effectiveway&nbsp;to&nbsp;reach&nbsp;its&nbsp;target&nbsp;market?&nbsp;Do you&nbsp;think&nbsp;a vial&nbsp;hidden-camera&nbsp;strategy&nbsp;on&nbsp;the&nbsp;Internetwould&nbsp;appeal&nbsp;to the&nbsp;target&nbsp;market&nbsp;of Diet Coke Plus?<\/p>\n<p>4.&nbsp;Do you&nbsp;think&nbsp;Diet&nbsp;Coke could&nbsp;have&nbsp;been&nbsp;repositioned&nbsp;to&nbsp;change&nbsp;consumers&#8217;&nbsp;perceptions&nbsp;of itenough&nbsp;to be&nbsp;considered&nbsp;a&nbsp;drink equally&nbsp;appealing&nbsp;to men? Why or why no.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CASEASSIGNMENT:&nbsp;COKE ZERO .lfen&nbsp;Drink Diet&nbsp;Coke? a&nbsp;couple of&nbsp;marketing managers&nbsp;for Coca-Cola&nbsp;told&nbsp;attorney&nbsp;Elizabeth&nbsp;Finn&nbsp;Johnson&nbsp;that they wanted&nbsp;to sue theirZero&nbsp;colleagues&nbsp;for&nbsp;&#8220;taste&nbsp;infringement,&#8221;&nbsp;she was baffled.&nbsp;She tried&nbsp;to talk them&nbsp;out of it,&nbsp;but they were determined.They argued that&nbsp;Coca-Cola Classic&nbsp;should&nbsp;be protected&nbsp;from the age discrimination&nbsp;it&nbsp;would suffer&nbsp;with the introductionof&nbsp;a newer, younger&nbsp;soft&nbsp;drink that tasted&nbsp;exactly&nbsp;the same&nbsp;as the&nbsp;original.&nbsp;Frustrated,&nbsp;Finn Johnson&nbsp;held up <a href=\"https:\/\/www.benedictsol.com\/blogs\/case-study-marketing\/\" class=\"read-more\">Read More &#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-50990","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/50990","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=50990"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/50990\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=50990"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=50990"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=50990"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}