Responding to Activists\u2019 Threats<\/p>\n
Your analysis should clearly and concisely state the business problem, identify relevant case issues, state a measurable goal for any solution, analyze the advantages and disadvantages of two possible solutions to the problem, and finally recommend the solution that will best meet the business objectives.<\/p>\n
You will demonstrate insight into a multi-faceted, complex issue, recognizing underlying issues in addition to surface problems. You are also expected to use the basic elements of communication in a sophisticated manner.<\/p>\n
5-Step Case Analysis Process<\/p>\n
(Condensed Shred Process)<\/p>\n
Here\u2019s the condensed version of the shred case analysis process, which you will use as a roadmap to writing the communication deliverable:\u00a0 a memo, report, performance appraisal, news release or other piece.\u00a0 In class we will analyze case problems with a process known as \u201cThe Problem Solving Sequence,\u201d developed by John Dewey and discussed in O\u2019Rourke, Appendix A, \u201cAnalyzing A Case Study,\u201d pp 248-253.<\/p>\n
In short:<\/p>\n
Step 1:\u00a0 Define the case problem.<\/p>\n
WHO is the decision maker (include title and company), WHAT is the underlying problem and a little background about the case (context) and the decision maker\u2019s goal in solving the problem (what does he\/she need to do solve the problem), WHY does he\/she need to address this now (what would happen if he\/she doesn\u2019t address the problem), and WHEN does he\/she need to address it (urgency).<\/p>\n
Write the problem statement in 3 to 5 sentences.<\/p>\n
Step 2:\u00a0 Consider facts & underlying assumptions.<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 List significant facts and events; disregard irrelevant information.<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Include all information you need to understand the problem.<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Are the underlying assumptions about the facts realistic and reasonable?<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Distinguish between fact, inference and opinion.<\/p>\n
Step 3:\u00a0 List the possible solutions to the problem. (Limit list to 2)<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Do nothing is always one of the options.<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Consider two good viable solutions.<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What are the criteria that must be met in order to accomplish the solutions?<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 List the advantages and disadvantages of each solution.<\/p>\n
Step 4: Select the best solution and prepare to defend it.<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Show how the solution will solve the problem.<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Use logic and reasoning from the case to support your recommendation.<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support your position with evidence and opinions from the case.<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Match the selected solution against the criteria.<\/p>\n
Step 5:\u00a0 Decide how to implement the solution through a plan of action.<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What specific actions are needed?<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What is the timeline and resources?<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Who are the people involved?<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What is the impact of the solution on the organization?<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How will you measure the expected results?<\/p>\n
Communicate findings through a memo or report.<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 There is no one correct format to prepare a written case analysis.<\/p>\n
\uf0a7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Select a format that is appropriate for purpose, audience, and situation.<\/p>\n
Five Steps to Case Analysis Method<\/p>\n
You will write each Case Analysis in Memo Format utilizing the correct Section Headings.<\/p>\n
Name<\/p>\n
Class<\/p>\n
Problem Statement<\/p>\n
Purpose\/Objective<\/p>\n
Alternative Solutions<\/p>\n
Solution #1: (Include Pros and Cons)<\/p>\n
Solution #2: (Include Pros and Cons)<\/p>\n
Recommended Solution<\/p>\n
Action Steps<\/p>\n","protected":false},"excerpt":{"rendered":"
Responding to Activists\u2019 Threats Your analysis should clearly and concisely state the business problem, identify relevant case issues, state a measurable goal for any solution, analyze the advantages and disadvantages of two possible solutions to the problem, and finally recommend Read More …<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-426924","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/426924","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=426924"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/426924\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=426924"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=426924"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=426924"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}