{"id":33889,"date":"2018-02-20T23:50:30","date_gmt":"2018-02-20T23:50:30","guid":{"rendered":"https:\/\/writemyessayfree.com\/influence-of-marketing-strategy-on-consumer-behavior-towards-selection-of-fast-food-restaurants-in-saudi-arabia"},"modified":"2017-08-16T06:22:01","modified_gmt":"2017-08-16T06:22:01","slug":"influence-of-marketing-strategy-on-consumer-behavior-towards-selection-of-fast-food-restaurants-in-saudi-arabia","status":"publish","type":"post","link":"https:\/\/www.benedictsol.com\/blogs\/influence-of-marketing-strategy-on-consumer-behavior-towards-selection-of-fast-food-restaurants-in-saudi-arabia\/","title":{"rendered":"\u201cInfluence of Marketing Strategy on Consumer Behavior Towards Selection of Fast Food Restaurants in Saudi Arabia"},"content":{"rendered":"<div class=\"the_content_wrapper\">\n<p>Prepared by: Saeed M. Hijjawi ID: 14425386<br \/> 2<br \/> Table of Contents<br \/> Business Research Project Title \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 1<br \/> Introduction \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026. 1<br \/> Research Questions \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.. 4<br \/> Literature Review \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.. 5<br \/> Research Method \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 7 Data Collection <\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026. 7 Data Analysis <\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026. 8<br \/> Work Schedule \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 9<br \/> References \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026. 10<br \/> 3<br \/> Business Research Project Title:<br \/> \u201cInfluence of Marketing Strategy on Consumer Behavior Towards Selection of Fast Food<br \/> Restaurants in Saudi Arabia.\u201d<br \/> Introduction:<br \/> This research will be conducted in Kingdom of Saudi Arabia as it is considered the largest food<br \/> and drink market in GCC, with 59 % share. (Figure 1)<br \/> Figure. 1: Food consumption growth in GCC<br \/> Saudi Arabia is the largest country in GCC in terms of area and population; the approximate size<br \/> of KSA is 2,240,000 sq. kilometers, moreover, as of January 2016, the population of Saudi<br \/> Arabia was estimated to be 32,248,100 people, and is expected to increase by 462,137 people<br \/> this year, however, 35 % of total populations are between 15-25 years\u2019 old. (Figure. 2)<br \/> The country is experiencing a huge expanding in fast food sector; Saudi market has almost<br \/> reached USD 4 Billion in 2015 and expected to reach USD 6.9 Billion in 2017.<br \/> 4<br \/> The research will focus on this 35 % of the total population, since they are the people who<br \/> consume fast food the most in KSA.<br \/> Figure. 2: Saudi Arabia Population<br \/> The goal of this business research is to investigate the relation between marketing strategies<br \/> and consumer behavior and perception of the brand.<br \/> Finally, consumer behaviors in food decision making will be deeply investigated to see what<br \/> mostly affect the decision-making process and how it can be influenced.<br \/> Research Questions:<br \/> To support my research and to be able to get a clear idea about what am looking for, I will be<br \/> investigating the following issues:<br \/> \uf0b7 How can marketing strategies influence consumer decision-making process? \uf0b7 Can marketing affect the brand in a negative way? \uf0b7 What usually attracts consumer to <\/p>\n<p>newly established brands?<br \/> 5<br \/> \uf0b7 How to meet customer\u2019s expectation and preserve their loyalty? \uf0b7 How health, price, convenience, and sensory appeal can influence consumer\u2019s decision?<br \/> Literature review:<br \/> Nowadays, marketplace is very harsh and aggressive environment due to high level of<br \/> competition, rapidly changing customer needs, and short product life cycle. (Athanasopoulou,<br \/> Giovanis, and Avlonitis, 2015). This is the reason why all successful organizations resort to<br \/> marketing to distinguish their products from the ones their competitors have, and to introduce<br \/> new products to meet and even exceed customer needs.<br \/> Hence, marketing can be defined as \u201can organizational function and a set of processes for<br \/> creating, communicating and delivering value to customers and for managing customer<br \/> relationships in ways that benefit the organization and its stakeholders\u201d. (Varadarajan,2010)<br \/> With regards to food industry; there are a huge variety of restaurants that consumer can<br \/> choose from, and these choices are increasing from day to day, however, according to studies<br \/> on consumer behavior; consumers make around 200 food decisions a day. (Sheibehenne,<br \/> Miesler, and Todd, 2007) and some more studies also state that consumer usually takes his final<br \/> food decision with less than a second.<br \/> Tran and Fabrize (2013) argued that customers have several ways to determine their choices<br \/> about a restaurant:<br \/> \uf0b7 To go with the brand. \uf0b7 Country of origin (COO) \uf0b7 To decide based on the product itself. (product quality, value of money, etc.)<br \/> While Yong et. al (2012) discussed brand logo as an interesting aspect in which customers rely<br \/> on while selecting their restaurant, as brand logo inspire customers to believe the service or<br \/> product provided by this restaurant is trustworthy. Also, claimed that branding strategy can<br \/> positively influence consumer behavior.<br \/> 6<br \/> Moreover, packaging design can be considered as another important marketing tool to<br \/> influence customers, as packaging design contributes to increase product performance and<br \/> differentiate it from other competitors. (Bo, 2012)<br \/> It was argued by Phillips, and Hallman (2013) that food choices are very personal issue and have<br \/> a huge effect on health, therefore, it cannot be compared with other industries such as<br \/> technology, also, food requires a slight financial investment to change the purchasing behavior<br \/> than other industries.<br \/> Since food is related to health, requires low financial investment to change, and have a lot of<br \/> choices; food customers are considered one of the toughest customers to gain and preserve<br \/> their loyalty.<br \/> We can understand from the above that, developing a competitive marketing strategy is very<br \/> crucial to company\u2019s success and survival.<br \/> Varadarajan (2010) has defined marketing strategy as a set of decisions that specify the<br \/> important choices of a company with regards to its products, markets, market resources, and<br \/> customers to ensure delivering the best value to customers, and eventually will help in<br \/> accomplishing organization\u2019s goals and objectives.<br \/> Marketing strategy is a tool to communicate with the customer, a way to differentiate yourself<br \/> among other competitors, and a method to show what you have and create value for your<br \/> customer.<br \/> Organizations spend Millions every year to implement their marketing strategies just to<br \/> improve the brand performance and efficiency, on the other hand, it is very important to<br \/> measure the effectiveness of marketing strategy and brand performance; Ataman et. al (2010)<br \/> discussed several measures for brand equity, such as base sale, regular price elasticity, inertia<br \/> and feedback, however, inertia and feedback are considered very important measures to<br \/> calculate the returns from a specific marketing investment over long term. Moreover,<br \/> Athanasopoulou et. al (2015) claimed that a firm with a high brand equity will achieve a high<br \/> perception of the brand by customers, and it will have more loyal customers, more positive<br \/> 7<br \/> price elasticity, less complaint from the consumer about high prices and will certainly have<br \/> more brand extension possibilities.<br \/> Research Method:<br \/> \u201cTheory is something that guides and influences the collection and analysis of data \u201c(Bayman<br \/> and Bell, 2011, P.11), hence, the purpose of any research is to answer questions suggested by<br \/> theoretical considerations.<br \/> The aim of the research is to study the behavior in decision making process and brand<br \/> perception by customers. Moreover, several marketing strategies will be investigated and<br \/> discussed with specific restaurants owners and marketers to present the effectiveness of<br \/> marketing strategies.<br \/> \uf0b7 Data Collection:<br \/> The quantitative and qualitative methods will be used to collect the data aiming to<br \/> answer research questions.<br \/> For the quantitative research method, the sample will be allocated based on non<br \/> probable convenience sampling due to the accessibility through universities, colleges,<br \/> and schools since, it is the most feasible way to reach the targeted participants.<br \/> Moreover, as stated above, 35 % of the population is 15-25 years old and the easiest<br \/> way to approach this category is through schools and universities, hence, a quantitative<br \/> self-completion questionnaire will be distributed to students to obtain the data needed<br \/> to evaluate consumers\u2019 behavior.<br \/> In the other hand, a qualitative semi structured interviews will be conducted with<br \/> restaurant owners and marketing managers of interest to this research. This method will<br \/> be used to give more flexibility to the researcher to pick some points and reframe<br \/> further question for the interviewee, moreover, qualitative method will give more space<br \/> for the participant to explain marketing strategy, thus, will help the researcher to have<br \/> more insight on the implemented marketing strategy. On the other hand, having this<br \/> 8<br \/> research method to obtain the data from these participants will deliver a reasonable<br \/> amount of data which still feasible to be analyzed. These participants are reachable<br \/> through a data base list which was developed during the researcher career in this<br \/> industry, as a lot of connections were established.<br \/> \uf0b7 Data Analysis:<br \/> All data will be analyzed to give the researcher an understanding to the first group<br \/> purchasing behavior toward fast food restaurants and the factors that could influence it.<br \/> Moreover, the qualitative data will be analyzed to understand how effective the<br \/> implemented marketing strategies to influence consumer\u2019s purchasing behavior and<br \/> how far it could meet consumer expectations. Moreover, the analyzed data should give<br \/> an indication on the gap between the consumer and marketing manager perception<br \/> toward the implemented marketing strategy, which might highlight the effectiveness of<br \/> implemented strategy.<br \/> 9<br \/> Work Schedule:<br \/> My dissertation is due on May,2017, therefore, I will submit the first draft by mid of March,<br \/> 2017 to my supervisor for review. I will be in short leave from mid of November till the end of<br \/> December, 2016 then I will resume my work activities.<br \/> Below Gantt chart illustrates my work schedule from the beginning till the completion of my<br \/> business research project.<br \/> Figure. 3: Gantt chart<br \/> ACTIVITY START DURATION COMPLETE PERIODS (Weeks)<br \/> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31<br \/> Formulate research questions 1 1 100% Research design and methods selection 2 2 100% Reading secoundary researchs related to my project 1 6 100% Writing my BRP <\/p>\n<p>proposal 3 2 100% Submit proposal 5 1 100% Literature review 13 8 0% Questionnaire Design 17 2 0% Data collection 19 1 0% Data analysis 20 3 0% write first draft 23 3 <\/p>\n<p>0% write second draft 27 2 0% write final draft 29 3 0%<br \/> Apr-17 May-17Nov-16 Dec-16 Jan-17 Feb-17 Mar-17Oct-16<br \/> 10<br \/> References:<br \/> Ataman, M., Van Heerde, H., and Mela, C. (2010) The long-term effect of marketing strategy on<br \/> brand sales. Journal of Marketing Research (JMR). 47 (5), PP. 866-882<br \/> Athanasopoulou, P., Giovanis, A. N., and Avlonitis, G. J. (2015) Marketing strategy decisions for<br \/> brand extension success. Journal of Brand Management. 22 (6), PP. 487-514<br \/> Bo, Rundh (2012) Linking packaging to marketing: how packaging is influencing the marketing<br \/> strategy. British Food Journal. 115 (11), PP. 1547-1563<br \/> Bryman, A., and Bell, E. (2011) Business Research Methods. Oxford, UK: Oxford University Press, 3rd edn.<br \/> Phillips, Diane M.; Hallman, William K. (2013) Consumer risk perception &amp; marketing strategy:<br \/> The case of genetically modified food. Psychology &amp; Marketing. 30 (9), PP. 739-748<br \/> Scheibehenne, Benjamin, Miesler, Linda, and Todd, Peter M. (2007) Fast and frugal food<br \/> choices: uncovering individual decision heuristics. Appetite. 49 (3), PP. 578-589<br \/> Tran, Trang and Fabrize, Robert (2013) The effect of foreign brand on consumer perception.<br \/> Journal of Marketing Development and Competitiveness. 7 (2), PP. 23-36<br \/> Varadarajan, Rajan (2010) Strategic marketing &amp; marketing strategy: Domain, definition,<br \/> fundamental issues and foundational premises. Journal of The Academy of Marketing. 38 (2),<br \/> PP. 119-140<br \/> Yong, Jian Wang; Hernandez, Monica D.; Michael, S.; Jie, Wei (2012) Superstitious beliefs in<br \/> consumer evaluation of brand logo: implications for corporate branding strategy. European<br \/> Journal of Marketing. 46 (5), PP. 721-732<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Prepared by: Saeed M. Hijjawi ID: 14425386 2 Table of Contents Business Research Project Title \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 1 Introduction \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026. 1 Research Questions \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.. 4 Literature Review \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.. 5 Research Method \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 7 Data Collection \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026. 7 Data Analysis \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026. 8 <a href=\"https:\/\/www.benedictsol.com\/blogs\/influence-of-marketing-strategy-on-consumer-behavior-towards-selection-of-fast-food-restaurants-in-saudi-arabia\/\" class=\"read-more\">Read More &#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-33889","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/33889","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=33889"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/33889\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=33889"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=33889"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=33889"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}