1. American entrepreneurs are credited with being engines of:<\/p>\n
Innovation and job creation<\/p>\n
New products and services<\/p>\n
Corporate growth and development<\/p>\n
Success and achievement<\/p>\n
2. Emotional intelligence includes all these components except: <\/p>\n
Self awareness<\/p>\n
Relationship awareness<\/p>\n
Social awareness<\/p>\n
Self management<\/p>\n
3. These are all reasons why people resist change in an organization, except:<\/p>\n
Lack of understanding and trust<\/p>\n
Locus of control<\/p>\n
Uncertainty<\/p>\n
Self-Interest<\/p>\n
4. The transferring of authority by managers is best accomplished through:<\/p>\n
Accountability<\/p>\n
Authority<\/p>\n
Responsibility<\/p>\n
Delegation<\/p>\n
5. In reacting to change this is how an organization can set itself apart to meet customer needs:<\/p>\n
Competitive evaluation<\/p>\n
Strategic scenarios<\/p>\n
Strategic planning<\/p>\n
Competitive advantage<\/p>\n
6. leader focuses on people looking to serve as a change agent. Which one is not a quality of a leader:<\/p>\n
Personal power<\/p>\n
Nurtures and innovates<\/p>\n
Position power<\/p>\n
Promotes change<\/p>\n
7. value of ethical managers in the face of change includes:<\/p>\n
Flexibility and adaptability<\/p>\n
Ethics and values<\/p>\n
Integrity and honesty<\/p>\n
Creativity and responsiveness<\/p>\n
8. Allowing employees to have autonomy and act freely to meet new needs is an element of:<\/p>\n
Consistency culture<\/p>\n
Achievement culture<\/p>\n
Adaptability culture<\/p>\n
Accountability culture<\/p>\n
9. Change at an organizational level is referred to as:<\/p>\n
Cultural change<\/p>\n
People change<\/p>\n
Organizational change<\/p>\n
Departmental change<\/p>\n
10. The technologies, skills and processes for searching and examining large amounts of data is:<\/p>\n
Supply chain software<\/p>\n
Big data analytics<\/p>\n
Marketing metrics<\/p>\n
Global trends<\/p>\n
11. Change requires contingency planning. Which is not a factor affecting the business environment:<\/p>\n
Increasing supply costs<\/p>\n
Economic downturns<\/p>\n
Declining markets<\/p>\n
Organizational restructuring<\/p>\n
12. The changing business environment has prompted companies to consider workers who are not working full-time or on a permanent basis. These workers are called:<\/p>\n
Contingent workers<\/p>\n
Temporary workers<\/p>\n
Knowledge workers<\/p>\n
Seasonal workers<\/p>\n
13. A management role that directs and motivates subordinates, along with training and counseling is:<\/p>\n
an Entrepreneur<\/p>\n
a Spokesperson<\/p>\n
a Figurehead<\/p>\n
a Leader<\/p>\n
14. This role is considered to be an initiator of change:<\/p>\n
Manager<\/p>\n
Supervisor<\/p>\n
Entrepreneur<\/p>\n
Intrapreneur<\/p>\n
15. In a changing organization, entrepreneurs must place responsibility on internal or external influences. This concept is known as:<\/p>\n
Organizational perspective<\/p>\n
Entrepreneurial sacrifice<\/p>\n
Locus of control<\/p>\n
Personal views<\/p>\n
16. Satisfaction and feelings of belonging are examples of: <\/p>\n
Employee responsibility<\/p>\n
Employee excitement<\/p>\n
Employee strength<\/p>\n
Employee engagement<\/p>\n
17. Ethical behavior is an important element of change management since ethics governs this aspect of human decisions: <\/p>\n
Collaboration<\/p>\n
Adaptability<\/p>\n
Behavior<\/p>\n
Understanding<\/p>\n
18. Appreciation and influence over individuals, groups or organizations is attributed to a:<\/p>\n
Global perspective<\/p>\n
World travel<\/p>\n
Global mindset<\/p>\n
World interconnectivity<\/p>\n
19. American companies must take into account the changing nature of today\u2019s workplace, including all of these except:<\/p>\n
More women workers<\/p>\n
Work schedules<\/p>\n
Aging workers<\/p>\n
Increased diversity<\/p>\n
20. _________ is a philosophy that focuses on enhancing quality and efficiency through improved decision-making in an organization. <\/p>\n
Standard Deviation<\/p>\n
Six Sigma<\/p>\n
Benchmarking<\/p>\n
Quality Circles<\/p>\n
21. Change management is best served by listening and asking questions, but also by analyzing gestures and expressions. This concept is known as:<\/p>\n
Nonverbal communication<\/p>\n
Interpersonal communication<\/p>\n
Verbal communication<\/p>\n
Expressive communication<\/p>\n
22. Corporate culture enables _________ as a response to threats to its organizational climate.<\/p>\n
Learning and innovative responses<\/p>\n
Analysis and reporting<\/p>\n
Synergy and understanding<\/p>\n
Cooperation and collaboration<\/p>\n
23. Leaders in a changing organization can use all these forms of persuasion, except:<\/p>\n
Building a common ground<\/p>\n
Establishing credibility<\/p>\n
Emotional connection<\/p>\n
Preventing feedback<\/p>\n
24. To become a change agent as a leader, one must be self aware of the natural talents and abilities developed through learned knowledge and skills. This is also known as:<\/p>\n
Weaknesses<\/p>\n
Opportunities<\/p>\n
Strengths<\/p>\n
Threats<\/p>\n
25. Overcoming resistance to change involves one of these tactics:<\/p>\n
Analysis and reporting<\/p>\n
Negotiation and mediation<\/p>\n
Planning and organizing<\/p>\n
Communication and education<\/p>\n
26. A manager fit for the globalized business world does not use this dimension:<\/p>\n
Social Dimension<\/p>\n
Psychological Dimension<\/p>\n
Global Dimension?<\/p>\n
Cognitive Dimension<\/p>\n
27. Cultural leadership in an organization defines and uses:<\/p>\n
Surveys and polls to understand the company\u2019s culture<\/p>\n
Symbols and signals to influence corporate culture<\/p>\n
Strategies to enhance the morale of employees<\/p>\n
A system of signals and sounds to communicate value<\/p>\n
28. Interpersonal manager roles include the following:<\/p>\n
Facilitator and resource allocator<\/p>\n
Resource allocator and negotiator<\/p>\n
Disseminator and spokesperson<\/p>\n
Figurehead and leader<\/p>\n
29. Future-facing managers design the organization and its culture to:<\/p>\n
Promote conversation and collaboration<\/p>\n
Coordinate work and tasks<\/p>\n
Anticipate threats and opportunities<\/p>\n
Develop and enhance leadership skills<\/p>\n
30. Assigning tasks and delegating authority are elements of:<\/p>\n
Organizing<\/p>\n
Leading<\/p>\n
Controlling<\/p>\n
Planning<\/p>\n","protected":false},"excerpt":{"rendered":"
1. American entrepreneurs are credited with being engines of: Innovation and job creation New products and services Corporate growth and development Success and achievement 2. Emotional intelligence includes all these components except: Self awareness Relationship awareness Social awareness Self management Read More …<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-27717","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/27717","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=27717"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/27717\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=27717"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=27717"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=27717"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}