Score 24\/30\t\u00a0\t1. “\ufffdThese are all reasons why people resist change in an organization, except:\t\u00a0\t“\ufffdLocus of control\t\u00a0\t“\ufffdSelf-Interest\t\u00a0\t“\ufffdUncertainty\t\u00a0\t“\ufffdLack of understanding and trust\t\u00a0\t2. “\ufffdChange requires contingency planning. Which is not a factor affecting the business environment:\t\u00a0\t“\ufffdIncreasing supply costs\t\u00a0\t“\ufffdDeclining markets\t\u00a0\t“\ufffdOrganizational restructuring\t\u00a0\t“\ufffdEconomic downturns\t\u00a0\t3.Appreciation and influence over individuals, groups or organizations is attributed to a:”\ufffd\t\u00a0\t“\ufffdWorld interconnectivity\t\u00a0\t“\ufffdWorld travel\t\u00a0\t“\ufffdGlobal perspective\t\u00a0\t“\ufffdGlobal mindset\t\u00a0\t\u00a0\t4.Overcoming resistance to change involves one of these tactics:”\ufffd\t\u00a0\t“\ufffdAnalysis and reporting\t\u00a0\t“\ufffdPlanning and organizing\t\u00a0\t“\ufffdNegotiation and mediation\t\u00a0\t“\ufffdCommunication and education\t\u00a0\t\u00a0\t5.Ethical behavior is an important element of change management since ethics governs this aspect of human decisions: “\ufffd\t\u00a0\t“\ufffdAdaptability\t\u00a0\t“\ufffdBehavior\t\u00a0\t“\ufffdCollaboration\t\u00a0\t“\ufffdUnderstanding\t\u00a0\t\u00a0\t6.A leader focuses on people, looking to serve as a change agent. Which one is not a quality of a leader:”\ufffd\t\u00a0\t“\ufffdPersonal power\t\u00a0\t“\ufffdPromotes change\t\u00a0\t“\ufffdPosition power\t\u00a0\t“\ufffdNurtures and innovates\t\u00a0\t\u00a0\t7.Change management is best served by listening and asking questions, but also by analyzing gestures and expressions. This concept is known as:”\ufffd\t\u00a0\t“\ufffdExpressive communication\t\u00a0\t“\ufffdInterpersonal communication\t\u00a0\t“\ufffdVerbal communication\t\u00a0\t“\ufffdNonverbal communication\t\u00a0\t\u00a0\t8.”\ufffdTo become a change agent as a leader, one must be self aware of the natural talents and abilities developed through learned knowledge and skills. This is also known as:\t\u00a0\t“\ufffdStrengths\t\u00a0\t“\ufffdThreats\t\u00a0\t“\ufffdWeaknesses\t\u00a0\t“\ufffdOpportunities\t\u00a0\t\u00a0\t9._________ is a philosophy that focuses on enhancing quality and efficiency through improved decision-making in an organization.\u00a0 “\ufffd\t\u00a0\t“\ufffdQuality Circles\t\u00a0\t“\ufffdSix Sigma\t\u00a0\tStandard Deviation”\ufffd\t\u00a0\t“\ufffdBenchmarking\t\u00a0\t\u00a0\t10.”\ufffdThe changing business environment has prompted companies to consider workers who are not working full-time or on a permanent basis. These workers are called:\t\u00a0\t“\ufffdSeasonal workers\t\u00a0\t“\ufffdKnowledge workers\t\u00a0\t“\ufffdContingent workers\t\u00a0\t“\ufffdTemporary workers\t\u00a0\t\u00a0\t11.American entrepreneurs are credited with being engines of:”\ufffd\t\u00a0\t“\ufffdInnovation and job creation\t\u00a0\t“\ufffdSuccess and achievement\t\u00a0\t“\ufffdCorporate growth and development\t\u00a0\t“\ufffdNew products and services\t\u00a0\t\u00a0\t12.”\ufffdAllowing employees to have autonomy and act freely to meet new needs is an element of:\t\u00a0\t“\ufffdAchievement culture\t\u00a0\t“\ufffdConsistency culture\t\u00a0\t“\ufffdAccountability culture\t\u00a0\t“\ufffdAdaptability culture\t\u00a0\t\u00a0\t13.Corporate culture enables _________ as a response to threats to its organizational climate.”\ufffd\t\u00a0\t“\ufffdAnalysis and reporting\t\u00a0\t“\ufffdLearning and innovative responses\t\u00a0\t“\ufffdCooperation and collaboration\t\u00a0\t“\ufffdSynergy and understanding\t\u00a0\t14.Leaders in a changing organization can use all these forms of persuasion, except:”\ufffd\t\u00a0\t“\ufffdBuilding a common ground\t\u00a0\t“\ufffdEmotional connection\t\u00a0\t“\ufffdEstablishing credibility\t\u00a0\t“\ufffdPreventing feedback\t\u00a0\t\u00a0\t15.Change at an organizational level is referred to as:”\ufffd\t\u00a0\t“\ufffdCultural change\t\u00a0\t“\ufffdPeople change\t\u00a0\t“\ufffdOrganizational change\t\u00a0\t“\ufffdDepartmental change\t\u00a0\t16.A manager fit for the globalized business world does not use this dimension:”\ufffd\t\u00a0\t“\ufffdSocial Dimension\t\u00a0\tGlobal Dimension”\ufffd\t\u00a0\t“\ufffdPsychological Dimension\t\u00a0\t“\ufffdCognitive Dimension\t\u00a0\t17.In a changing organization, entrepreneurs must place responsibility on internal or external influences. This concept is known as:”\ufffd\t\u00a0\t“\ufffdEntrepreneurial sacrifice\t\u00a0\t“\ufffdOrganizational perspective\t\u00a0\t“\ufffdLocus of control\t\u00a0\t“\ufffdPersonal views\t\u00a0\t\u00a0\t18.Assigning tasks and delegating authority are elements of:”\ufffd\t\u00a0\t“\ufffdLeading\t\u00a0\t“\ufffdPlanning\t\u00a0\t“\ufffdOrganizing\t\u00a0\t“\ufffdControlling\t\u00a0\t19 A management role that directs and motivates subordinates, along with training and counseling is:\t\u00a0\t“\ufffda Leader\t\u00a0\t“\ufffda Figurehead\t\u00a0\t“\ufffdan Entrepreneur\t\u00a0\t“\ufffda Spokesperson\t\u00a0\t20″\ufffdInterpersonal manager roles include the following:\t\u00a0\t“\ufffdDisseminator and spokesperson\t\u00a0\t“\ufffdFacilitator and resource allocator\t\u00a0\t“\ufffdResource allocator and negotiator\t\u00a0\t“\ufffdFigurehead and leader\t\u00a0\t\u00a0\t21The transferring of authority by managers is best accomplished through:\t\u00a0\t“\ufffdDelegation\t\u00a0\tResponsibility\t\u00a0\tAuthority\t\u00a0\t“\ufffdAccountability\t\u00a0\t\u00a0\t22\u00a0 Satisfaction and feelings of belonging are examples of:\t\u00a0\tEmployee responsibility\t\u00a0\t“\ufffdEmployee strength\t\u00a0\t“\ufffdEmployee excitement\t\u00a0\tEmployee engagement\t\u00a0\t\u00a0\t\u00a0\t23\u00a0 “\ufffdThe technologies, skills and processes for searching and examining large amounts of data is:\t\u00a0\t“\ufffdSupply chain software\t\u00a0\t“\ufffdGlobal trends\t\u00a0\t“\ufffdMarketing metrics\t\u00a0\t“\ufffdBig data analytics\t\u00a0\t\u00a0\t24\u00a0 American companies must take into account the changing nature of today’s workplace, including all of these except:”\ufffd\t\u00a0\t“\ufffdAging workers\t\u00a0\t“\ufffdIncreased diversity\t\u00a0\t“\ufffdAll of these\t\u00a0\t“\ufffdMore women workers\t\u00a0\t\u00a0\t25\u00a0\u00a0 A value of ethical managers in the face of change includes:”\ufffd\t\u00a0\t“\ufffdIntegrity and honesty\t\u00a0\t“\ufffdFlexibility and adaptability\t\u00a0\t“\ufffdCreativity and responsiveness\t\u00a0\t“\ufffdEthics and values\t\u00a0\t\u00a0\t26\u00a0\u00a0 Future-facing managers design the organization and its culture to:”\ufffd\t\u00a0\t“\ufffdPromote conversation and collaboration\t\u00a0\t“\ufffdAnticipate threats and opportunities\t\u00a0\t“\ufffdCoordinate work and tasks\t\u00a0\t“\ufffdDevelop and enhance leadership skills\t\u00a0\t27\u00a0 In reacting to change, this is how an organization can set itself apart to meet customer needs:”\ufffd\t\u00a0\t“\ufffdStrategic scenarios\t\u00a0\t“\ufffdCompetitive advantage\t\u00a0\t“\ufffdStrategic planning\t\u00a0\t“\ufffdCompetitive evaluation\t\u00a0\t\u00a0\t28\u00a0\u00a0 “\ufffdCultural leadership in an organization defines and uses:\t\u00a0\t“\ufffdStrategies to enhance the morale of employees\t\u00a0\t“\ufffdSymbols and signals to influence corporate culture\t\u00a0\t“\ufffdSurveys and polls to understand the company’s culture\t\u00a0\t“\ufffdA system of signals and sounds to communicate value\t\u00a0\t\u00a0\t29\u00a0\u00a0\u00a0 This role is considered to be an initiator of change:”\ufffd\t\u00a0\t“\ufffdManager\t\u00a0\t“\ufffdIntrapreneur\t\u00a0\t“\ufffdEntrepreneur\t\u00a0\t“\ufffdSupervisor\t\u00a0\t\u00a0\t30\u00a0 Emotional intelligence includes all these components, except:\t\u00a0\t“\ufffdSelf awareness\t\u00a0\t“\ufffdSocial awareness\t\u00a0\t“\ufffdRelationship awareness\t\u00a0\tSelf management<\/p>\n","protected":false},"excerpt":{"rendered":"
Score 24\/30 \u00a0 1. “\ufffdThese are all reasons why people resist change in an organization, except: \u00a0 “\ufffdLocus of control \u00a0 “\ufffdSelf-Interest \u00a0 “\ufffdUncertainty \u00a0 “\ufffdLack of understanding and trust \u00a0 2. “\ufffdChange requires contingency planning. Which is not a Read More …<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-227869","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/227869","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=227869"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/227869\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=227869"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=227869"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=227869"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}