MGT 307 Final Exam Guide 4\t\u00a0\t\t\t1) Organizational behavior goals include all of the following EXCEPT:\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 improve the quality of overall work life.\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 improve the level of organizational profits.\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0 \u00a0 \u00a0 improve the performance of organizations.\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 \u00a0 \u00a0 improve the performance of people.\t\t\t\u00a0\t\t\t\u00a0\t\t\t2) __________ is a multidisciplinary field devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics.\u00a0\t\t\t\u00a0 \u00a0 A. performance management.\t\t\t\u00a0 \u00a0 B. workgroup analysis.\t\t\t\u00a0 \u00a0 C. motivation.\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 organizational behavior.\t\t\t\u00a0\t\t\t\u00a0\t\t\t3) Organizational behavior is an interdisciplinary body of knowledge with strong ties to all of the following disciplines EXCEPT:\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 sociology.\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 physics.\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0 \u00a0 \u00a0 anthropology.\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 \u00a0 \u00a0 psychology.\t\t\t\u00a0\t\t\t\u00a0\t\t\t4) Which of the following statements about the management of organizational culture is NOT correct?\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 corporate culture can be managed by using organizational development techniques to modify specific elements of the culture that address both external adaptation and internal integration.\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 corporate culture can be managed by directly modifying the observable culture, shared values, and common assumptions that deal with issues of external adaptation.\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0 \u00a0 \u00a0 dictate rules from the top of the organization.\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 \u00a0 \u00a0 good managers are able to help build resilient cultures in situations where the features of strong cultures are absent.\t\t\t\u00a0\t\t\t\u00a0\t\t\t5) In the context of the three important levels of cultural analysis in organizations, the level referred to as __________ can play a critical part in linking people together and can provide a powerful motivational mechanism for members of the culture.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 implicit culture\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 observable culture\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0 \u00a0 \u00a0 common culture\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 \u00a0 \u00a0 shared values\t\t\t\u00a0\t\t\t\u00a0\t\t\t6) Three important levels of cultural analysis in organizations are __________.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 observable culture, shared values, and common assumptions.\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 shared objectives, shared values, and shared mission.\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0 \u00a0 \u00a0 explicit culture, implicit culture, and common assumptions.\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 \u00a0 \u00a0 implicit culture, shared values, and common experiences.\t\t\t\u00a0\t\t\t\u00a0\t\t\t7) A person who is a __________ assumes a unique responsibility for work that is accomplished largely through the efforts of other people.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 change agent\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 human resources director\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0 \u00a0 \u00a0 manager or team leader\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 \u00a0 \u00a0 team member\t\t\t\u00a0\t\t\t\u00a0\t\t\t8) Henry Mintzberg identified a set of roles that managers perform. These roles are grouped into which of the following three categories?\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 interpersonal, informational, and decisional.\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 strategic, informational, and political.\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0 \u00a0 \u00a0 supervisory, authoritarian, and decisional.\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 \u00a0 \u00a0 interpersonal, strategic, and decisional.\t\t\t\u00a0\t\t\t\u00a0\t\t\t9) Scientific methods models are simplified views of reality that try to identify major factors and forces underlying real-world phenomenon.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 False\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 True\t\t\t\u00a0\t\t\t10) The difficulties with cross-cultural communication are perhaps most obvious with respect to __________.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 religious differences\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 language differences\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0 \u00a0 \u00a0 lifestyle differences\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 \u00a0 \u00a0 geographic differences\t\t\t\u00a0\t\t\t\u00a0\t\t\t11) __________ are important to spot since non-verbals can add insight into what is really being said in face-to-face communication.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 Perceptual distractions.\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 Mixed messages.\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0 \u00a0 \u00a0 Merged messages.\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 \u00a0 \u00a0 Mangled messages.\t\t\t\u00a0\t\t\t\u00a0\t\t\t12) Which of the following statements about cross-cultural communication is NOT accurate?\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0\u00a0\t\t\tgestures mean basically the same thing in various cultures of the world.\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0\u00a0\t\t\tethnocentrism can easily create communication problems among people of diverse backgrounds.\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0\u00a0\t\t\tpeople must always exercise caution when communicating with people of different national cultures.\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0\u00a0\t\t\tpeople must always exercise caution when communicating with people of different geographical or ethnic groupings within one country.\t\t\t\u00a0\t\t\t\u00a0\t\t\t13) Each of the following is a characteristic of high-performance teams EXCEPT:\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 high-performance teams have members who focus on individual effort and excellence.\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 high-performance teams turn a general sense of purpose into specific performance objectives.\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0 \u00a0 \u00a0 members of high-performance teams have the right mix of skills.\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 \u00a0 \u00a0 high-performance teams have strong core values.\t\t\t\u00a0\t\t\t\u00a0\t\t\t14) __________ may exist at all levels of responsibility, from the individual work unit composed of a team leader and team members to the top management team composed of a CEO and other senior executives.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 teams that evaluate things.\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 teams that run things.\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0 \u00a0 \u00a0 teams that review things.\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 \u00a0 \u00a0 teams that make or do things.\t\t\t\u00a0\t\t\t\u00a0\t\t\t15) __________ typically work with a target completion date and disband once their purpose has been fulfilled.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 teams that study things.\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 teams that run things.\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0 \u00a0 \u00a0 teams that recommend things.\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 \u00a0 \u00a0 teams that review things.\t\t\t\u00a0\t\t\t\u00a0\t\t\t16) The conflict management style of __________ involves being both cooperative and assertive. This style is characterized by trying to fully satisfy everyone’s concerns by working through differences and finding and solving problems so that everyone gains.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 compromise\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0accommodation\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0 \u00a0 \u00a0 avoidance\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 \u00a0 \u00a0 collaboration\t\t\t\u00a0\t\t\t\u00a0\t\t\t17) Sheila is assertive and uncooperative in dealing with others during conflict. She goes against the wishes of others and uses her authority to gain compliance. Sheila uses which conflict management style?\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 accommodation\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 collaboration\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0 \u00a0 \u00a0 competition\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 \u00a0 \u00a0 compromise\t\t\t\u00a0\t\t\t\u00a0\t\t\t18) Whenever he is involved in a disagreement, Harry tries to partially satisfy both his concerns and the other party’s concerns through bargaining and appropriate trade-offs. Harry uses which conflict management style?\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 compromise\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 accommodation\t\t\t\u00a0 \u00a0 C. \u00a0 \u00a0 \u00a0 \u00a0 avoidance\t\t\t\u00a0 \u00a0 D. \u00a0 \u00a0 \u00a0 \u00a0 collaboration\t\t\t\u00a0\t\t\t\u00a0\t\t\t19) Which of the following is the correct order of Maslow’s needs from the lowest (lower-order need) to the highest (higher-order need)?\u00a0\t\t\t\u00a0 \u00a0\u00a0\t\t\t\u00a0\t\t\t20) In the context of motivation, direction refers to __________.\u00a0\t\t\t\u00a0\t\t\t\u00a0\t\t\t21) Content theories attempt to explain work behaviors based on _______________.\u00a0\t\t\t\u00a0\t\t\t\u00a0\t\t\t22) Research indicates that diversity among team members rarely creates performance difficulties early in the team’s life or stage of development.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 True\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 False\t\t\t\u00a0\t\t\t\u00a0\t\t\t23) Diversity offers a rich pool of information, talent, and varied perspectives that can help improve team problem solving and increase creativity.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 True\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 False\t\t\t\u00a0\t\t\t\u00a0\t\t\t24) Even though homogeneous teams may struggle in the short run to resolve issues, they are also likely to develop enhanced performance potential once things are worked out.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 True\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 False\t\t\t\u00a0\t\t\t25) Job burnout manifests itself as a loss of interest in and satisfaction with a job due to stressful working conditions.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 True\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0False\t\t\t\u00a0\t\t\t\u00a0\t\t\t26) Stress is a state of tension experienced by individuals facing extraordinary demands, constraints, or opportunities.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 True\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 False\t\t\t\u00a0\t\t\t\u00a0\t\t\t27) Employee assistance programs are designed to provide help to employees who are experiencing personal problems and the stress associated with them.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 True\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0False\t\t\t\u00a0\t\t\t\u00a0\t\t\t28) Directives falling within the zone of indifference are __________.\u00a0\t\t\t\u00a0\t\t\t\u00a0\t\t\t29) In today’s modern organization the base for power and politics rests on a system of authority. Which of the following statements about legitimacy regarding power is NOT correct?\u00a0\t\t\t\u00a0 \u00a0\u00a0\t\t\t\u00a0\t\t\t\u00a0\t\t\t30) Which one of the following statements does NOT provide an accurate description of Stanley Milgram’s experiments?\u00a0\t\t\t\u00a0\t\t\t\u00a0\t\t\t31) A high-performing team can be created by communicating high-performance standards, having members spend time together, creating a sense of urgency, making sure members have the right skills, and rewarding high performance.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 True\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 False\t\t\t\u00a0\t\t\t\u00a0\t\t\t32) A high-performing team can be created by finding ways to create early successes, establishing clear rules for team behavior, setting the tone in the first team meeting, and, as a leader, modeling expected behaviors.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 True\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 False\t\t\t\u00a0\t\t\t\u00a0\t\t\t33) High-performance teams have strong core values that help guide their attitudes and behaviors in directions consistent with the team’s purpose.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 True\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 False\t\t\t\u00a0\t\t\t\u00a0\t\t\t34) Four of the CLT leadership dimensions are:\u00a0\t\t\t\u00a0\t\t\t\u00a0\t\t\t\u00a0\t\t\t35) All of the following statements about full-range leadership theory are true EXCEPT:\u00a0\t\t\t.\t\t\t\u00a0\t\t\t\u00a0\t\t\t36) Often self-leadership activities are divided into these three broad categories:\u00a0\t\t\t\u00a0\t\t\t37) One of the foremost trends in management involves using information technology to streamline operations and reduce staff in order to lower costs and raise productivity.\u00a0\t\t\t\u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 False\t\t\t\u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 True\t\t\t\u00a0\t\t\t\u00a0\t\t\t38) Large systems tend to be susceptible to the boiled frog phenomenon, wherein managers fail to monitor their environments, recognize the important trends, or sense the need for change, and consequently their organizations slowly lose their competitive edge.\u00a0\t\t\t\u00a0 \u00a0\u00a0\t\t\t\u00a0\t\t\t\u00a0\t\t\t39) The __________ and the __________ are important ways in which firms learn to co-evolve by altering their environments.<\/p>\n","protected":false},"excerpt":{"rendered":"
MGT 307 Final Exam Guide 4 \u00a0 1) Organizational behavior goals include all of the following EXCEPT:\u00a0 \u00a0 \u00a0 A. \u00a0 \u00a0 \u00a0 \u00a0 improve the quality of overall work life. \u00a0 \u00a0 B. \u00a0 \u00a0 \u00a0 \u00a0 improve the Read More …<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-227430","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/227430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=227430"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/227430\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=227430"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=227430"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=227430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}