MGT 307 Final Exam Guide 1\t\u00a0\t1) Organizational behavior is an interdisciplinary body of knowledge with strong ties to all of the following disciplines EXCEPT:\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 sociology.\u00a0\t\u00a0 \u00a0 B. \u00a0 anthropology.\t\u00a0 \u00a0 C. \u00a0 psychology.\u00a0\t\u00a0 \u00a0 D. \u00a0 physics.\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t2) Which of the following statements about organizational behavior is NOT accurate?\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 organizational behavior seeks to improve the quality of work life.\u00a0\t\u00a0 \u00a0 B. \u00a0 organizational behavior has strong ties to the behavioral sciences and allied social sciences.\t\u00a0 \u00a0 C. \u00a0 organizational behavior seeks to improve the performance of people, groups, and organizations.\t\u00a0 \u00a0 D. \u00a0 organizational behavior is divorced from the disciplines of political science and economics.\t\u00a0 \u00a0\u00a0\t\u00a0\t3) __________ is a multidisciplinary field devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 performance management.\t\u00a0 \u00a0 B. \u00a0 organizational behavior.\u00a0\t\u00a0 \u00a0 C. \u00a0 workgroup analysis.\u00a0\t\u00a0 \u00a0 D. \u00a0 motivation.\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t4) Organizations are encouraged to develop a dominant and coherent set of __________. Although every member may not agree with them, all members will know they are important.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 common perceptions\u00a0\t\u00a0 \u00a0 B. \u00a0 observable attitudes\u00a0\t\u00a0 \u00a0 C. \u00a0 shared values\u00a0\t\u00a0 \u00a0 D. \u00a0 implicit needs\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t5) In the context of the three important levels of cultural analysis in organizations, the level referred to as __________ can play a critical part in linking people together and can provide a powerful motivational mechanism for members of the culture.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 implicit culture\u00a0\t\u00a0 \u00a0 B. \u00a0 shared values\u00a0\t\u00a0 \u00a0 C. \u00a0 common culture\u00a0\t\u00a0 \u00a0 D. \u00a0 observable culture\t\u00a0 \u00a0\u00a0\t\u00a0\t6) Which of the following statements about the management of organizational culture is NOT correct?\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 corporate culture can be managed by using organizational development techniques to modify specific elements of the culture that address both external adaptation and internal integration.\t\u00a0 \u00a0 B. \u00a0 good managers are able to help build resilient cultures in situations where the features of strong cultures are absent.\t\u00a0 \u00a0 C. \u00a0 dictate rules from the top of the organization.\u00a0\t\u00a0 \u00a0 D. \u00a0 corporate culture can be managed by directly modifying the observable culture, shared values, and common assumptions that deal with issues of external adaptation.\t\u00a0 \u00a0\u00a0\t\u00a0\t7) According to the research conducted on the nature of managerial work, which of the following is false?\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 managers spend much time working alone.\u00a0\t\u00a0 \u00a0 B. \u00a0 managers work long hours.\u00a0\t\u00a0 \u00a0 C. \u00a0 managers work with many communication media.\t\u00a0 \u00a0 D. \u00a0 managers work at fragmented and varied tasks.\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t8) Scientific methods models are simplified views of reality that try to identify major factors and forces underlying real-world phenomenon.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 False\u00a0\t\u00a0 \u00a0 B. \u00a0 True\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t9) A person who is a __________ assumes a unique responsibility for work that is accomplished largely through the efforts of other people.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 change agent\u00a0\t\u00a0 \u00a0 B. \u00a0 human resources director\t\u00a0 \u00a0 C. \u00a0 manager or team leader\u00a0\t\u00a0 \u00a0 D. \u00a0 team member\u00a0\t\u00a0\t10) Which of the following statements about the role of language in cross-cultural communication is NOT correct?\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 Australia, Canada and the United States have low-context cultures.\u00a0\t\u00a0 \u00a0 B. \u00a0 In low-context cultures, the message is rarely conveyed by the words someone uses, with greater emphasis on the “context”\ufffd in which the words are spoken.\t\u00a0 \u00a0 C. \u00a0 In high-context cultures, must of the message communicated must be inferred or interpreted from the context, which includes body language, the physical setting and past relationships.\t\u00a0 \u00a0 D. \u00a0 Members of low-context cultures are very explicit in using the spoken and written word.\t\u00a0 \u00a0\u00a0\t\u00a0\t11) There are six sources of noise that are common to most interpersonal exchanges. These six sources are __________.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 mixed messages, cultural differences, absence of feedback, proximity problems, absence of commitment to effective communication, and status effects.\t\u00a0 \u00a0 B. \u00a0 cultural differences, physical distractions, semantic problems, mixed messages, absence of feedback, and status effects.\t\u00a0 \u00a0 C. \u00a0 tangible distractions, people problems, inconsistent messages, cultural differences, absence of prior planning, and absence of feedback.\t\u00a0 \u00a0 D. \u00a0 semantic problems, proximity problems, mixed messages, cultural differences, absence of planning, and status effects.\t\u00a0 \u00a0\u00a0\t\u00a0\t12) __________ are important to spot since non-verbals can add insight into what is really being said in face-to-face communication.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 Perceptual distractions.\t\u00a0 \u00a0 B. \u00a0 Mixed messages.\u00a0\t\u00a0 \u00a0 C. \u00a0 Merged messages.\u00a0\t\u00a0 \u00a0 D. \u00a0 Mangled messages.\u00a0\t\u00a0\t13) __________ may exist at all levels of responsibility, from the individual work unit composed of a team leader and team members to the top management team composed of a CEO and other senior executives.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 Teams that evaluate things.\u00a0\t\u00a0 \u00a0 B. \u00a0 Teams that run things.\u00a0\t\u00a0 \u00a0 C. \u00a0 Teams that review things.\u00a0\t\u00a0 \u00a0 D. \u00a0 Teams that make or do things.\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t14) A high-performing team can be created by doing the all of the following EXCEPT:\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 making sure members have the right skills.\u00a0\t\u00a0 \u00a0 B. \u00a0 creating a sense of urgency.\u00a0\t\u00a0 \u00a0 C. \u00a0 communicating high-performance standards.\u00a0\t\u00a0 \u00a0 D. \u00a0 ensuring that new information is kept to a minimum.\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t15) __________ typically work with a target completion date and disband once their purpose has been fulfilled.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 Teams that study things.\u00a0\t\u00a0 \u00a0 B. \u00a0 Teams that run things.\u00a0\t\u00a0 \u00a0 C. \u00a0 Teams that recommend things.\u00a0\t\u00a0 \u00a0 D. \u00a0 Teams that review things.\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t16) The conflict management style of __________ involves being both cooperative and assertive. This style is characterized by trying to fully satisfy everyone’s concerns by working through differences and finding and solving problems so that everyone gains.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 compromise\u00a0\t\u00a0 \u00a0 B. \u00a0 accommodation\u00a0\t\u00a0 \u00a0 C. \u00a0 avoidance\u00a0\t\u00a0 \u00a0 D. \u00a0 collaboration\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t17) Suppose that a manager responds to a disagreement between subordinates by saying: “I don’t want to get in the middle of your personal disputes.”\ufffd This manager is using which conflict management style?\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 accommodation\u00a0\t\u00a0 \u00a0 B. \u00a0 authoritative command\t\u00a0 \u00a0 C. \u00a0 avoidance\u00a0\t\u00a0 \u00a0 D. \u00a0 unassertive\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t18) Ken is being cooperative but unassertive with his employees during a conflict situation. He tries to smooth over their differences but it only produces a false sense of harmony among them. Ken is using which conflict management style?\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 accommodation\u00a0\t\u00a0 \u00a0 B. \u00a0 compromise\u00a0\t\u00a0 \u00a0 C. \u00a0 avoidance\u00a0\t\u00a0 \u00a0 D. \u00a0 competition\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t19) Content theories attempt to explain work behaviors based on _______________.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 perceptions on-the-job.\u00a0\t\u00a0 \u00a0 B. \u00a0 pathways to need satisfaction and the influence of blocked needs. \u00a0\t\u00a0 \u00a0 C. \u00a0 the relationship between values and attitudes.\u00a0\t\u00a0 \u00a0 D. \u00a0 the impact of individual ethics on business decisions.\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t20) Process theories focus on _________________.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 when a person will react to specific management styles.\u00a0\t\u00a0 \u00a0 B. \u00a0 who will be a more appropriate manager for an employee.\u00a0\t\u00a0 \u00a0 C. \u00a0 how a person will respond to types of leadership direction.\u00a0\t\u00a0 \u00a0 D. \u00a0 why a person decides to behave in a certain way relative to available rewards and work opportunities.\t\u00a0 \u00a0\u00a0\t\u00a0\t21) In the context of motivation, level refers to __________.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 the different needs that an individual is trying to satisfy.\t\u00a0 \u00a0 B. \u00a0 the consequences of an individual’s behavior.\u00a0\t\u00a0 \u00a0 C. \u00a0 the length of time a person sticks with a given action.\u00a0\t\u00a0 \u00a0 D. \u00a0 the amount of effort a person puts forth.\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t22) Unlocking the full potential of teams and teamwork rich in diversity is one of the great advantages of high-performance organizations.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 True\u00a0\t\u00a0 \u00a0 B. \u00a0 False\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t23) Which of the following statements about heterogeneous teams is not accurate?\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 research indicates that diversity among team members rarely creates performance difficulties early in the team’s life or stage of development.\u00a0\t\u00a0 \u00a0 B. \u00a0 unlocking the full potential of teams and teamwork rich in diversity is one of the great advantages of high-performance organizations.\t\u00a0 \u00a0 C. \u00a0 heterogeneous teams have members who are diverse in demography, experiences, life styles, and cultures, among other variables.\t\u00a0 \u00a0 D. \u00a0 diversity offers a rich pool of information, talent, and varied perspectives that can help improve team problem solving and increase creativity.\t\u00a0 \u00a0\u00a0\t\u00a0\t24) Diversity offers a rich pool of information, talent, and varied perspectives that can help improve team problem solving and increase creativity.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 True\u00a0\t\u00a0 \u00a0 B. \u00a0 False\u00a0\t\u00a0\t25) Stress is a state of tension experienced by individuals facing extraordinary demands, constraints, or opportunities.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 True\u00a0\t\u00a0 \u00a0 B. \u00a0 False\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t26) Eustress has a negative impact on both attitudes and performance.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 True\u00a0\t\u00a0 \u00a0 B. \u00a0 False\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t27) Wellness involves maintaining physical and mental health to better deal with stress when it occurs.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 True\u00a0\t\u00a0 \u00a0 B. \u00a0 False\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t28) Which one of the following statements does NOT provide an accurate description of Stanley Milgram’s experiments?\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 the experimental results revealed that 35 percent of the subjects subjected the “learner”\ufffd to the maximum level of shock and the remaining 65 percent refused to obey the experimenter at various intermediate points.\t\u00a0 \u00a0 B. \u00a0 Milgram designed a series of experiments to determine the extent to which people obey the commands of an authority figure, even if they believe they are endangering the life of another person.\t\u00a0 \u00a0 C. \u00a0 the basic conclusion of Milgram’s studies is there is a tendency for individuals to comply with and be obedient to authority.\t\u00a0 \u00a0 D. \u00a0 experimental subjects were instructed to give what they believed were successively higher levels of electric shocks to people who missed the word pairs\t\u00a0 \u00a0\u00a0\t\u00a0\t29) Milgram designed experiments to determine the extent to which people __________.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 are willing to use coercive power to gain influence.\u00a0\t\u00a0 \u00a0 B. \u00a0 learn from personal failures.\u00a0\t\u00a0 \u00a0 C. \u00a0 are willing to learn new things as a means of gaining expert power.\t\u00a0 \u00a0 D. \u00a0 obey the commands of an authority figure.\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t30) In today’s modern organization the base for power and politics rests on a system of authority. Which of the following statements about legitimacy regarding power is NOT correct?\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 in firms, the legitimacy of those at the top increasingly derives from their positions as representatives for various constituencies.\t\u00a0 \u00a0 B. \u00a0 in U.S. firms, “higher authority”\ufffd denotes those close to the top of the corporate pyramid.\t\u00a0 \u00a0 C. \u00a0 senior managers may justify their lofty positions within organizations by separating themselves from stockholders.\t\u00a0 \u00a0 D. \u00a0 in other societies, “higher authority”\ufffd does not have a bureaucratic or organizational reference but consists of those with moral authority such as tribal chiefs, religious leaders, etc.\t\u00a0 \u00a0\u00a0\t\u00a0\t31) High-performance teams have strong core values that help guide their attitudes and behaviors in directions consistent with the team’s purpose.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 True\u00a0\t\u00a0 \u00a0 B. \u00a0 False\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t32) A high-performing team can be created by finding ways to create early successes, establishing clear rules for team behavior, setting the tone in the first team meeting, and, as a leader, modeling expected behaviors.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 True\u00a0\t\u00a0 \u00a0 B. \u00a0 False\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t33) A high-performing team can be created by communicating high-performance standards, having members spend time together, creating a sense of urgency, making sure members have the right skills, and rewarding high performance.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 True\u00a0\t\u00a0 \u00a0 B. \u00a0 False\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t34) All of the following statements about full-range leadership theory are true EXCEPT:\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 FRLT is fast becoming the most commonly used leadership theory used by organizations.\t\u00a0 \u00a0 B. \u00a0 the theory currently consists of nine factors including five transformational, three transactional one non-transactional factor.\t\u00a0 \u00a0 C. \u00a0 some scholars consider the FRLT as an approach that could serve as a general leadership model that would trim or eliminate the numerous models now emphasized today.\t\u00a0 \u00a0 D. \u00a0 the approach is built around revisions to Bass’ Multifactor Leadership Questionnaire.\t\u00a0 \u00a0\u00a0\t\u00a0\t35) All of the following statements about shared leaderships are correct EXCEPT:\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 leadership is restricted among a set of individuals who act in the role of a superior.\u00a0\t\u00a0 \u00a0 B. \u00a0 leadership today is not restricted simply to the vertical influence of a single individual but to other people as well.\t\u00a0 \u00a0 C. \u00a0 the key distinction between shared leadership and traditional models of leadership is that the influence process involves more than just downward influence on subordinates by an appointed or elective e leader.\t\u00a0 \u00a0 D. \u00a0 the influence process often involves peer or lateral influence. \u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t36) Four of the CLT leadership dimensions are:\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 charismatic\/value based, systematic, future orientation, performance driven.\t\u00a0 \u00a0 B. \u00a0 self-protective, autonomous, humane-oriented, team-oriented.\u00a0\t\u00a0 \u00a0 C. \u00a0 implicit, explicit, specific, detailed.\u00a0\t\u00a0 \u00a0 D. \u00a0 autonomous, participative, driven, focus-oriented.\u00a0\t\u00a0\t37) The obvious organizational design response to uncertainty and volatility is to opt for a more __________ form.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 bureaucratic\t\u00a0 \u00a0 B. \u00a0 mechanistic\u00a0\t\u00a0 \u00a0 C. \u00a0 centralized\u00a0\t\u00a0 \u00a0 D. \u00a0 organic\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t38) Large systems tend to be susceptible to the __________, wherein managers fail to monitor their environments, recognize the important trends, or sense the need for change, and consequently their organizations slowly lose their competitive edge.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 boiled frog phenomenon\u00a0\t\u00a0 \u00a0 B. \u00a0 impatience trap\u00a0\t\u00a0 \u00a0 C. \u00a0 proactive phenomenon\u00a0\t\u00a0 \u00a0 D. \u00a0 immobility trap\u00a0\t\u00a0 \u00a0\u00a0\t\u00a0\t39) The __________ and the __________ are important ways in which firms learn to co-evolve by altering their environments.\u00a0\t\u00a0\t\u00a0 \u00a0 A. \u00a0 use of corporate philanthropy”\ufffd influence of governments\t\u00a0 \u00a0 B. \u00a0 influence of governments”\ufffddevelopment of alliances\u00a0\t\u00a0 \u00a0 C. \u00a0 management of networks”\ufffddevelopment of alliances\u00a0\t\u00a0 \u00a0 D. \u00a0 management of networks”\ufffd influence of governments<\/p>\n","protected":false},"excerpt":{"rendered":"
MGT 307 Final Exam Guide 1 \u00a0 1) Organizational behavior is an interdisciplinary body of knowledge with strong ties to all of the following disciplines EXCEPT:\u00a0 \u00a0 \u00a0 \u00a0 A. \u00a0 sociology.\u00a0 \u00a0 \u00a0 B. \u00a0 anthropology. \u00a0 \u00a0 C. Read More …<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-227412","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/227412","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=227412"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/227412\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=227412"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=227412"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=227412"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}