Before you begin this assignment, be sure you read the “Haircuts Case Study”\ufffd and review the “Walmart Example.”\ufffd\tPurpose of this Assignment\tThis assignment demonstrates how business processes are analyzed to develop information systems functional (business) requirements. This assignment specifically addresses the following course outcome to enable you to:\t“\ufffd \ufffd \ufffd\u00a0\u00a0 analyze internal and external business processes to identify information systems requirements\t\u00a0\tOverview of Business Process Analysis and Functional Requirements for UMUC Haircuts\tFor your Case Study Stage 1 assignment, you performed a Five Forces Analysis and justified Myra’s chosen strategy for competitive advantage and the business process that she would like to improve through the application of technology.\tIn the Stage 2 assignment, you will identify the inputs, processing andoutputs of Myra’s selected business process. Those inputs, processing and outputs form the functional (business) requirements for an IT system to improve the process.\tThe first step in identifying the functional or business requirements for an information system is to develop the high level requirements that establish the scope of the system. Myra has selected the Customer and Employee Scheduling Process for improvement using an IT solution, and together you have identified the following high level requirements. The system must\t1. \ufffd \ufffd\u00a0 Allow employees to enter their availability and desired days\/times to work\t2. \ufffd \ufffd\u00a0 Allow Myra to review the employee requests and develop a schedule\t3. \ufffd \ufffd\u00a0 Make the schedule available to employees to review their final work schedule\t4. \ufffd \ufffd\u00a0 Make the employee schedule available for staff to enter customer appointments\t5. \ufffd \ufffd\u00a0 Allow Myra and the staff to enter customer appointments\t6. \ufffd \ufffd\u00a0 Keep track of customer appointments, including stylist and service performed\t7. \ufffd \ufffd\u00a0 Accommodate changes in the employee schedules and customer appointments, and update schedule accordingly\t8. \ufffd \ufffd\u00a0 Accommodate changes in the customer information stored in the system\t9. \ufffd \ufffd\u00a0 Provide management reports to Myra showing employee workload, customers served, customer contact information, busy times\/days, etc.\tFor this assignment, you will focus on the customer appointmentportion of the overall process. The process model shows the steps in the customer appointment process. In a process model, rectangles are used to illustrate process steps and diamonds are used where decisions or choices are made. You need to be aware that there are other aspects of the process to be considered, as shown in the high level requirements above. The points at which these additional steps intersect with the customer appointment process are shown in the process model with a circle and a letter.\tCustomer Appointment Process Model:\tThe process model is separately provided as an Excel file, labeled “Stage 2 Process Model.”\tAssignment: UMUC Haircuts Stage 2: Create a document that includes:\t1. \ufffd \ufffd\u00a0 Introduction\tAt the top of your paper, show the strategy for competitive advantage that Myra selected and the business process she has chosen to improve, using the following format:\tStrategy for Competitive Advantage:\u00a0\u00a0 xxxxxxx (just name the strategy)\tBusiness Process to Improve:\u00a0\u00a0 xxxxxxxxx (just name the process)\t1. \ufffd \ufffd\u00a0 Table of Functional (Business) Requirements\tCopy the table below into your paper. Using the To-Be Model provided complete the table of requirements for an IT system for each of the numbered process steps that includes:\t“\ufffd \ufffd \ufffd\u00a0\u00a0 the inputs to the process “\ufffd include specific items of information or data elements (for example, customer name) entered into the system as part of the process step\t“\ufffd \ufffd \ufffd\u00a0\u00a0 processing or actions that the system takes (for example, check calendar to let person know if UMUC Haircuts is open at the specified time)\t“\ufffd \ufffd \ufffd\u00a0\u00a0 outputs of the process “\ufffd include specific items of information or data elements (for example, appointment date) that the system will display or print out for the user to see\tThere are 7 numbered steps in the Appointment Process itself. In addition, there are three other processes that are needed (numbered 8, 9 and 10), but are beyond the scope of the appointment process: a process for entering the time needed and costs for the various styling services; the employee scheduling process, by which the schedule is created, updated and maintained; and, the payment process that collects customer payments and updates the database accordingly. For these three processes, you should also identify the input needed for the system, what the system is to do with that input (process) and whatoutput the system will need to create or display either immediately or later.<\/p>\n","protected":false},"excerpt":{"rendered":"
Before you begin this assignment, be sure you read the “Haircuts Case Study”\ufffd and review the “Walmart Example.”\ufffd Purpose of this Assignment This assignment demonstrates how business processes are analyzed to develop information systems functional (business) requirements. This assignment specifically Read More …<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-225361","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/225361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=225361"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/225361\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=225361"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=225361"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=225361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}