COM 295 Week 1 Practice: Going on a Business Trip to China\tComplete the “Going on a Business Trip to China”\ufffd Case Study in Connect\tGoing on a Business Trip to China\t\u00a0\tBusiness professionals who are high in cultural intelligence possess skills and attributes to work effectively with members of other cultures. They respect, recognize, and appreciate cultural differences; possess curiosity and interest in other cultures; avoid inappropriate stereotypes; adjust conceptions of time and show patience; manage language differences to achieve shared meaning; understand cultural dimensions; establish trust and show empathy across cultures; approach cross-cultural work relationships with a learner mind-set; and build co-cultures of cooperation and innovation.\t\u00a0\tIn this exercise, you evaluate the experiences of an operations manager going to China to examine factories and potentially take bids for some of your company’s operations. You will notice differences in communication across cultures and analyze the interactions in terms of cultural intelligence and the following cultural dimensions: individualism and collectivism, egalitarianism and hierarchy, future orientation, assertiveness, and humane orientation.\t\u00a0\t\u00a0\tRead the case below and answer the questions that follow.\t\u00a0\t\u00a0\tRecently, senior managers at Judith Carey’s company concluded that some of the company’s operations needed to be produced in lower-wage locations for the company to stay profitable. They placed Judith in charge of learning about options in China, a country she had never visited.\t\u00a0\tAfter several months of making contacts via phone and email, Judith traveled to China to meet some potential manufacturers. She brought two of her staff members along with her on the trip. She also asked Mei, one of the company’s sales representatives in China, to join the group and act as an interpreter. Mei had joined the company’s sales department in China two years ago. Because she gained a marketing degree in a Canadian university, Mei’s English was excellent.\t\u00a0\tThe first stop on the trip would be with representatives of the Shunde Manufacturing (SDM) Company, a potential manufacturer for the company’s line of dolls. After a long plane trip and a sleepless night at a hotel in Shanghai, Judith started the first day of work in China tired and slightly disoriented. Her team first met the company’s president, Bo Chen, and seven other men from SDM for lunch. Judith was seated next to the company’s president for the duration of the two-hour lunch, which included course after course of foods Judith had never seen or eaten before. Judith sampled most of the dishes but was clearly uncomfortable.\t\u00a0\tDuring the meal, the company president asked Judith, “Ms. Carey, what are your impressions of China?”\ufffd Judith replied, “Well, Bo, I don’t really know too much. I’m not quite used to the air here, with all of the pollution. Of course, I’ve always known about the one-child policy, but not much else. Do you think the policy is fair?”\ufffd Bo stated, “China and America must solve their problems in their own ways.”\ufffd Then, he talked about the final dish for the meal”\ufffda fish. He explained that ending the meal with the fish had special symbolism in China and signaled a prosperous future for their relationship.\t\u00a0\tNear the end of lunch, Bo told Judith, “We’ll meet for dinner and a reception later at 6 p.m. I’ve arranged a tour for you this afternoon. Several of our staff members will take you for a walk along the river, to some beautiful Chinese gardens, and to the Shanghai Museum.”\ufffd Judith was a bit dismayed. She wasn’t really in the mood for touring. Rather, she wanted to get down to business, but she obliged for the afternoon tour. During the tour, Judith asked Mei, her interpreter, “What should I do this evening to make sure we can talk about business?”\ufffd Mei replied, “Tonight, you should make friends with President Chen. Give him a nice toast in front of his employees. Enjoy the wonderful food. Tomorrow you can talk about business.”\ufffd\t\u00a0\tThat evening, Judith and her team were taken to a large private room at a restaurant. The SDM Company was now represented by more than 20 employees. Judith and Bo spent most of the dinner discussing family and professional experiences. Judith enjoyed the food, gave a toast mentioning “future cooperation”\ufffd and thanking “President Chen for his hospitality,”\ufffd and even sang karaoke when invited.\t\u00a0\tThe next day, Judith arrived at the company’s headquarters. She and her team discussed options for a partnership with SDM representatives for the duration of the day. At the end of the day, both parties agreed to continue their conversations in approximately one month.\t1\tWhen Bo Chen referred to Judith Carey as “Ms. Carey,”\ufffd Judith responded by referring to him as “Bo.”\ufffd Which of the following cultural dimensions can best explain this situation?\tMultiple Choice\t\u7a97\u4f53\u9876\u7aef\tfuture orientation\tegalitarianism and hierarchy\thumane orientation\tindividualism and collectivism\tassertiveness\t2\tThe first day of the visit is largely spent with lavish banquets and events. Which of the following cultural dimensions can best explain this situation?\tMultiple Choice\t\u7a97\u4f53\u9876\u7aef\tfuture orientation\tindividualism and collectivism\tassertiveness\tegalitarianism and hierarchy\t\u00a0\tExplanation\tIn collectivist cultures, the relationship-building process generally takes longer. Informal social gatherings are a mechanism to build trust and appreciation.\t3\tWhen Judith Carey asked Bo Chen about his views of the one-child policy, he stated, “China and America must solve their problems in their own ways.”\ufffd Which of the following cultural dimensions can best explain this situation?\tMultiple Choice\t\u7a97\u4f53\u9876\u7aef\thumane orientation\tegalitarianism and hierarchy\tassertiveness\tfuture orientation\t\u00a0\t\u7a97\u4f53\u5e95\u7aef\t4\tJudith’s interpreter, Mei, encouraged her to give a toast to Bo Chen. Which of the following cultural dimensions can best explain this situation?\tMultiple Choice\tegalitarianism and hierarchy\thumane orientation\tassertiveness\tfuture orientation\t5\tOverall, what statement is most true of Judith?\tMultiple Choice\tShe shows no cultural intelligence.\tShe shows cultural intelligence at all times.\tShe shows cultural intelligence at some times but not others.\t\u00a06\tWhich of the following elements of cultural intelligence should Judith work on the most?\tMultiple Choice\tPossess curiosity and interest in other cultures.\tUnderstand the etiquette of other cultures.\tManage language differences.\tAdjust conceptions of time and show patience.\t7\tOverall, this case confirms that Chinese business culture is generally considered what combination of individualism and egalitarianism?\tMultiple Choice\thigh collectivism and low egalitarianism\thigh individualism and low egalitarianism\thigh collectivism and high egalitarianism\thigh individualism and high egalitarianism<\/p>\n","protected":false},"excerpt":{"rendered":"
COM 295 Week 1 Practice: Going on a Business Trip to China Complete the “Going on a Business Trip to China”\ufffd Case Study in Connect Going on a Business Trip to China \u00a0 Business professionals who are high in cultural Read More …<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-209187","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/209187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=209187"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/209187\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=209187"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=209187"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=209187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}