Question 1\t \ufffd \ufffd\u00a0 In a design specification 25 \u00b1 1.5, the value 25 is called the ____, while \u00b1 1.5 is called the ____.\t \ufffd \ufffd\u00a0 \ufffd \ufffd \ufffd \ufffd\u00a0\u00a0\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 2\t \ufffd \ufffd\u00a0 The final step in using the House of Quality involves identifying those technical features that meet any of the following criteria except\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0\t“\ufffd \ufffd \ufffd Question 3\t \ufffd \ufffd\u00a0 High customer contact systems would most commonly be found in ____.\t \ufffd \ufffd\u00a0 \ufffd \ufffd \ufffd \ufffd\u00a0\u00a0\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 4\t \ufffd \ufffd\u00a0 Which of the following is not a principal dimension of a servicescape?\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 5\t \ufffd \ufffd\u00a0 Prior to designing and configuring a customer benefit package, a firm should understand and develop its ____.\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0 \ufffd\u00a0\u00a0\u00a0\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 6\tA bank provides four sequential services to its customers. Over the last quarter, the reliability of each of these services was 92%, 97%, 95% and 90%.\u00a0 What is their overall reliability?\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 7\t \ufffd \ufffd\u00a0 Which of the following is not a principal element in service encounter design?\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 8\t \ufffd \ufffd\u00a0 A system design consisting of several parallel components that function independently of each other and where the system fails only if all the parallel components fail is an example of\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 9\t \ufffd \ufffd\u00a0 Which of the following is not a principal issue in service encounter design?\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 10\t \ufffd \ufffd\u00a0 In design specification terminology, permissible variation is called\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 11\t \ufffd \ufffd\u00a0 The process by which a model is constructed to test a good’s physical properties or use under actual operating conditions is called\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t \ufffd \ufffd\u00a0 Selected : \ufffd\u00a0\u00a0 \u00a0\tPrototype testing\tCorrect : \ufffd\u00a0\u00a0\u00a0\u00a0 \u00a0\tPrototype testing\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 12\t \ufffd \ufffd\u00a0 Which of the following is not correct regarding product or process simplification?\t \ufffd \ufffd\u00a0 \u00a0 \ufffd\u00a0\u00a0\u00a0\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 13\t \ufffd \ufffd\u00a0 Which of the following is not supported by Japan’s Genichi Taguchi?\t \ufffd \ufffd\u00a0 \u00a0 \ufffd\u00a0\u00a0\u00a0\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 14\t \ufffd \ufffd\u00a0 \u00a0\t \ufffd \ufffd\u00a0 Which of the following is not a principal dimension of the servicescape?\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0 \ufffd\u00a0\u00a0\u00a0\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 15\t \ufffd \ufffd \ufffd \ufffd \u00a0\u00a0 \u00a0\t \ufffd \ufffd\u00a0 Quality Function Deployment (QFD) starts with\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 16\t \ufffd \ufffd\u00a0 Which one of the following best describes reengineering?\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 17\t \ufffd \ufffd\u00a0 ____ offer customers broad freedom to select the pathways that are best suited for their immediate needs and wants from many possible pathways through the service delivery system.\t \ufffd \ufffd\u00a0 \ufffd \ufffd \ufffd \ufffd\u00a0\u00a0\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 18\t\u00a0\t \ufffd \ufffd\u00a0 \u00a0\t \ufffd \ufffd\u00a0 Which one of the following major activities is not one of the six major activities to design a goods-producing or service-providing process?\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 19\t \ufffd \ufffd\u00a0 Which of the following is least related to Value Stream Mapping?\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 20\t \ufffd \ufffd\u00a0 Ships, weddings and estate planning are examples of ____ goods and services\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 21\t \ufffd \ufffd\u00a0 Which of the following is not a major activity in designing a goods-producing or service-providing process?\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 22\t \ufffd \ufffd\u00a0 Dell computers and Subway sandwiches are examples of ____ goods. \ufffd \ufffd \ufffd \ufffd \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 23\t \ufffd \ufffd\u00a0 A manufacturing firm that produces a standardized product, not made of discrete parts, with little-to-no customization, with high demand, is most likely to use this type of process.\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 24\t \ufffd \ufffd\u00a0 What type of process would a paper mill most likely use? \ufffd\u00a0\u00a0 \ufffd \ufffd \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 25\t \ufffd \ufffd\u00a0 The terms, “general purpose equipment,” “flexible and capable of customizing work” and “wide variety of goods or services” best relate to \ufffd \ufffd \ufffd\u00a0\u00a0\u00a0\u00a0 \ufffd \ufffd \u00a0\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 26\t \ufffd \ufffd\u00a0 The lowest resource utilization is usually found in\t \ufffd \ufffd\u00a0 \u00a0 \ufffd\u00a0\u00a0\u00a0\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 27\t \ufffd \ufffd\u00a0 Little’s Law\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 28\t \ufffd \ufffd\u00a0 Which is the correct order of hierarchy?\t \ufffd \ufffd\u00a0 \ufffd \ufffd \ufffd \ufffd\u00a0\u00a0\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 29\t \ufffd \ufffd\u00a0 Appliances and iPods are examples of ____ goods.\t \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \ufffd \ufffd\u00a0 \u00a0\t“\ufffd \ufffd \ufffd Question 30\t \ufffd \ufffd\u00a0 Which of the following is not a common process design improvement strategy?<\/p>\n","protected":false},"excerpt":{"rendered":"
Question 1 \ufffd \ufffd\u00a0 In a design specification 25 \u00b1 1.5, the value 25 is called the ____, while \u00b1 1.5 is called the ____. \ufffd \ufffd\u00a0 \ufffd \ufffd \ufffd \ufffd\u00a0\u00a0\u00a0 \u00a0 “\ufffd \ufffd \ufffd Question 2 \ufffd \ufffd\u00a0 The Read More …<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-204930","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/204930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=204930"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/204930\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=204930"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=204930"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=204930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}