{"id":203281,"date":"2018-09-14T03:50:41","date_gmt":"2018-09-14T03:50:41","guid":{"rendered":"http:\/\/localhost\/wordpress\/index.php\/2018\/09\/14\/brm-451-week-3-customer-experience-evaluation\/"},"modified":"2018-10-24T08:58:51","modified_gmt":"2018-10-24T08:58:51","slug":"brm-451-week-3-customer-experience-evaluation","status":"publish","type":"post","link":"https:\/\/www.benedictsol.com\/blogs\/brm-451-week-3-customer-experience-evaluation\/","title":{"rendered":"BRM 451 Week 3 Customer Experience Evaluation"},"content":{"rendered":"<p>Resources:\u00a0Student website, local retailers, Internet, University Library\tIdentify\u00a0a category of retailer listed on the Retail Categories Worksheet from Week Two.\tSelect\u00a0two retailers\u00a0in the same industry that have two different target markets such as Home Depot and Ace Hardware, Kohl&#8217;s and Neiman Marcus, Wal-Mart and Macy&#8217;s. Visit both retailers.\tWrite\u00a0a 750-word paper describing your experience at each store. Describe the customer service at the stores and whether the stores met your expectations. Formulate strategies for how the stores could exceed your expectations as the customer. Comment on the demographics of the other customers. Evaluate the overall shopping experience at each store and explain the importance of customer satisfaction to both stores\tFormat\u00a0your paper consistent with\u00a0APA guidelines.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resources:\u00a0Student website, local retailers, Internet, University Library Identify\u00a0a category of retailer listed on the Retail Categories Worksheet from Week Two. Select\u00a0two retailers\u00a0in the same industry that have two different target markets such as Home Depot and Ace Hardware, Kohl&#8217;s and <a href=\"https:\/\/www.benedictsol.com\/blogs\/brm-451-week-3-customer-experience-evaluation\/\" class=\"read-more\">Read More &#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-203281","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/203281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=203281"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/203281\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=203281"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=203281"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=203281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}