{"id":203280,"date":"2018-09-14T03:50:28","date_gmt":"2018-09-14T03:50:28","guid":{"rendered":"http:\/\/localhost\/wordpress\/index.php\/2018\/09\/14\/brm-451-week-3-retailer-customer-paper\/"},"modified":"2018-10-24T08:45:50","modified_gmt":"2018-10-24T08:45:50","slug":"brm-451-week-3-retailer-customer-paper","status":"publish","type":"post","link":"https:\/\/www.benedictsol.com\/blogs\/brm-451-week-3-retailer-customer-paper\/","title":{"rendered":"BRM 451 Week 3 Retailer Customer Paper"},"content":{"rendered":"<p>Resources:\u00a0Internet, University Library\tSelect\u00a0the same retail organization you chose for your Retail Selection Paper due in Week Two.\tWrite\u00a0a 1,750- to 2,100-word analysis of the retail organization&#8217;s customers. Address the following in your paper:\t\t\tIdentify the retailer&#8217;s target customer and customer demographics.\u00a0\t\t\tDescribe the customers&#8217; expectations when doing business with the retailer.\u00a0\t\t\tAnalyze how the retailer attempts to meet their customers&#8217; expectations.\u00a0\t\t\tEvaluate whether the retailer is meeting those expectations.\u00a0\t\t\tExamine the retailer&#8217;s current customer service policies and practices such as the return policies, warranties, and technical support.\u00a0\t\t\tDiscuss how these policies are affecting customer service.\u00a0\t\t\tDiscuss whether the policies appear to be cost effective and have a return on investment.\u00a0\t\t\tQuantify the value perceived by customers using the Expectations-Results = Value model.\u00a0\t\t\tDescribe how the retailer attracts and retains customers.\u00a0\tDescribe the overall customer experience the selected retailer and formulate some tactics for creating a better customer experience\tFormat\u00a0your paper consistent with\u00a0APA guidelines.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resources:\u00a0Internet, University Library Select\u00a0the same retail organization you chose for your Retail Selection Paper due in Week Two. Write\u00a0a 1,750- to 2,100-word analysis of the retail organization&#8217;s customers. Address the following in your paper: Identify the retailer&#8217;s target customer and <a href=\"https:\/\/www.benedictsol.com\/blogs\/brm-451-week-3-retailer-customer-paper\/\" class=\"read-more\">Read More &#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-203280","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/203280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=203280"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/203280\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=203280"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=203280"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=203280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}