{"id":203047,"date":"2018-09-13T23:18:29","date_gmt":"2018-09-13T23:18:29","guid":{"rendered":"http:\/\/localhost\/wordpress\/index.php\/2018\/09\/13\/bis-221-assignment-week-2-apply-customer-service-support-proposal\/"},"modified":"2018-10-24T09:03:18","modified_gmt":"2018-10-24T09:03:18","slug":"bis-221-assignment-week-2-apply-customer-service-support-proposal","status":"publish","type":"post","link":"https:\/\/www.benedictsol.com\/blogs\/bis-221-assignment-week-2-apply-customer-service-support-proposal\/","title":{"rendered":"BIS 221 Assignment Week 2 Apply Customer Service Support Proposal"},"content":{"rendered":"<p>Purpose of Assignment\u00a0 In this assignment, you to develop your skills using Microsoft\u00ae Word to address a business case.\u00a0\u00a0\tAssignment Steps\u00a0 Resources:\u00a0\t&#8220;\ufffdMicrosoft\u00ae Office Help and Training\u00a0\t&#8220;\ufffdOther tutorials available online\u00a0\u00a0\t\u00a0\t\u00a0\tRead the following scenario:\u00a0 You have been asked to write a business proposal for a client in the hope of setting up a 3-year customer service contract in support of a new application they are launching this month. Support services will include technical problem solving and answering questions on the use of the application.\u00a0\u00a0\t\u00a0\tWrite a minimum 1,050-word research summary using Microsoft\u00ae Word in which you communicate the details of your business proposal to the project team. Include the following components in your research summary:\u00a0\t1. &#8220;\ufffdA Microsoft\u00ae Word business template of your choice\u00a0\t2. &#8220;\ufffdA description of the client&#8217;s needs including \u25e6\t&#8220;\ufffd &#8211; Hours of operation \u25e6\t&#8220;\ufffd -Number of calls that will need to be taken \u25e6\t&#8220;\ufffd -Reporting needs\u00a0\t1. &#8220;\ufffdProposed solution to client&#8217;s needs \u25e6\t&#8220;\ufffd -Pricing \u25e6\t&#8220;\ufffd -Time of support operation\u00a0\t&#8220;\ufffd -Advantages of using your service\u00a0\t&#8220;\ufffd What support avenues you will provide (live chat, phone, web)\u00a0\t1. &#8220;\ufffdResearch through citations and references using the Word reference tool to insert them into the paper\u00a0\t2. &#8220;\ufffdAn inserted image supporting your recommendation\u00a0\t3. &#8220;\ufffdA built-in style appropriate for a business document\u00a0\t4. &#8220;\ufffdA bulleted or numbered list\u00a0\t5. &#8220;\ufffdA proofing review using Spelling &#038; Grammar check\u00a0\u00a0\t\u00a0\t1. Submit your final summary in the following file formats: DOCX, PDF, HTML, and TXT file. This will acquaint you with differences between file formats and why these different file formats may be useful.\u00a0 Cite a minimum of three references.\u00a0 Format your assignment according to APA guidelines.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Purpose of Assignment\u00a0 In this assignment, you to develop your skills using Microsoft\u00ae Word to address a business case.\u00a0\u00a0 Assignment Steps\u00a0 Resources:\u00a0 &#8220;\ufffdMicrosoft\u00ae Office Help and Training\u00a0 &#8220;\ufffdOther tutorials available online\u00a0\u00a0 \u00a0 \u00a0 Read the following scenario:\u00a0 You have been <a href=\"https:\/\/www.benedictsol.com\/blogs\/bis-221-assignment-week-2-apply-customer-service-support-proposal\/\" class=\"read-more\">Read More &#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-203047","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/203047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=203047"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/203047\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=203047"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=203047"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=203047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}