UMUC IFSM300 Quiz 8 Latest December 31st 2018
\nQuestion
\nQuestion 1 1 \/ 1 point
\nWhich of the following is a common element of most definitions of leadership?
\nA) the use of power
\nB) the ability to influence
\nC) subject-matter expertise
\nD) financial acumen
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\nQuestion 2 1 \/ 1 point
\nWhich of the following describes the effort that companies make to understand consumers’ shopping habits and their personal habits, so as to more efficiently market to them?
\nA) customer relationship management
\nB) e-research
\nC) predictive analytics
\nD) database analysis
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\nQuestion 3 1 \/ 1 point
\nAt what point in the project should the success criteria be defined?
\nA) before the project begins
\nB) as part of the requirements determination
\nC) during the testing phase
\nD) at the conclusion of the project
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\nQuestion 4 1 \/ 1 point
\nWhich of the following are among the broad applications identified in the McKinsey report on the Internet of Things? (select all that apply)
\nA) tracking behavior
\nB) enhanced situational awareness
\nC) optimized resource consumption
\nD) ability to re-create the human brain
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\nQuestion 5 1 \/ 1 point
\nWhich of the following is the key benefit of effective organizational change management strategies?
\nA) stop any resistance from employees
\nB) help individuals transition to the future state successfully
\nC) keep projects on schedule
\nD) create an organizational strategic plan
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\nQuestion 6 1 \/ 1 point
\nWhich of the following are the five characteristics of resilient people?
\nA) positive, focused, flexible, organized, and proactive
\nB) structured, intelligent, quick, alert, and friendly
\nC) optimistic, worldly, smooth talker, savvy, and influential
\nD) technically skilled, intelligent, experienced, articulate, and motivated
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\nQuestion 7 1 \/ 1 point
\nTrue or false: Since today’s employees are used to using social media, an organization can implement a good collaboration tool and employees will use it effectively.
\nA) True
\nB) False
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\nQuestion 8 1 \/ 1 point
\nTrue or false: Leadership can be demonstrated only by those in positions of authority.
\nA) True
\nB) False
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\nQuestion 9 1 \/ 1 point
\nWhich of the following represents a natural progression of an individual’s emotional response to change?
\nA) acceptance, anger, denial, depression
\nB) immobilization, denial, depression, acceptance
\nC) bargaining, immobilization, acceptance, testing
\nD) depression, anger, denial, testing
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\nQuestion 10 1 \/ 1 point
\nWhich of the following are criteria for effective metrics? (select all that apply)
\nA) is easy to measure and report
\nB) is important to the CIO
\nC) measures a single condition or event
\nD) is tied to a business goal
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\nQuestion 11 1 \/ 1 point
\nWhich of the following is not a principle of effective leadership?
\nA) honesty
\nB) mutual respect
\nC) fairness
\nD) competitiveness
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\nQuestion 12 1 \/ 1 point
\nTrue or false: Things that you have deleted from your Facebook page are gone and no longer available to Facebook itself or any other users.
\nA) True
\nB) False
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\nQuestion 13 1 \/ 1 point
\nThe “parts” part of the four Ps of managing transitions refers to which of the following?
\nA) the pieces being manufactured
\nB) the roles individuals play in the plan and outcome
\nC) a portion of the project plan
\nD) none of the above
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\nQuestion 14 1 \/ 1 point
\nWhich of the following are true of the mobile industry? (select all that apply)
\nA) it is getting ingrained in everyday objects
\nB) it is going through significant transition from being voice-centric to data-centric
\nC) there are more developers focused on mobile than ever before
\nD) while the global markets were feeling the pain of a brutal recession, the wireless industry for the most part was unaffected
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\nQuestion 15 1 \/ 1 point
\nWhat is the term for individuals who legitimize or authorize a change?
\nA) change agents
\nB) change advocates
\nC) change gurus
\nD) change sponsors
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\nQuestion 16 1 \/ 1 point
\nCascading sponsorship is critical to a change initiative’s success because of which of the following?
\nA) it provides a consistent, ongoing message about the importance of the initiative
\nB) it provides communication and alignment throughout the organization
\nC) employees will do whatever the boss says
\nD) both a and b
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\nQuestion 17 1 \/ 1 point
\nWhich of the following are enabling the Internet of Things? (select all that apply)
\nA) advances in wireless networking technology
\nB) the greater standardization of communications protocols
\nC) ever-smaller silicon chips
\nD) massive increases in storage and computing power
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\nQuestion 18 1 \/ 1 point
\nTrue or false: Leadership is among the highest-weighted criterion for the Malcolm Baldrige National Quality Award.
\nA) True
\nB) False
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\nQuestion 19 1 \/ 1 point
\nBuilders who are using open-source methods and the latest technology, such as 3D printing are called what?
\nA) geeks
\nB) computer wizards
\nC) makers
\nD) buider bots
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\nQuestion 20 1 \/ 1 point
\nTrue or false: Companies like Target only collect the customer data they need to process credit card transactions.
\nA) True
\nB) False<\/p>\n
View Feedback<\/p>\n","protected":false},"excerpt":{"rendered":"
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