Consider the following customer experiences. Choose two of them and discuss what your reaction would be to them?<\/p>\n
Looking to buy a cell phone, I met a saleswoman who introduced herself, asked my name, went through the features related to my needs, and didn\u2019t try to sell me the most expensive phone. I was shopping in a home-improvement store and encountered a salesman who remarked,<\/p>\n
\u201cOh, shopping for your husband?\u201d At one restaurant, we were stranded in a booth without silverware or a waiter. We finally made contact with a waitress who said, \u201cYour waiter is late, and I can\u2019t take your order because this isn\u2019t my station.\u201d I was shopping for a TV antenna, and asked the salesman the difference between the models. He replied, \u201cThey\u2019re all pretty much the same. Some cost more because they look better.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
Consider the following customer experiences. Choose two of them and discuss what your reaction would be to them? Looking to buy a cell phone, I met a saleswoman who introduced herself, asked my name, went through the features related to Read More …<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-148002","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/148002","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=148002"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/148002\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=148002"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=148002"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=148002"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}