Discussion: Using Process Maps for Quality Assessment and Improvement<\/b><\/p>\n
Given the synergistic relationship between process and outcomes, leader-managers and other team members need to evaluate processes related to care delivery, customer service, and other matters in order to diagnose problems and effectively improve quality.<\/p>\n
A process map is a visual representation that illustrates activities and practices as they occur, which serves as a valuable resource for identifying trouble spots. It is important to note that process maps can also be used for evaluation after an intervention has been implemented. For instance, looking at a process map following an intervention may help leader-managers to note discrepancies between what was planned and what is actually being practiced, or to see that a process has in fact improved, even if the outcomes have not met the targets.<\/p>\n
In this Discussion, you examine how process mapping could be applied to your Course Project.<\/p>\n
To prepare:<\/b><\/p>\n
Review the Learning Resources, focusing on the use of process maps for improving quality and safety.<\/p>\n
Bring to mind your work on your Course Project thus far. How could you use a process map to diagnose problems and inform strategies for improvement? In addition, think about how using a process map could inform and enhance your data collection efforts.<\/p>\n
Conduct additional research on this topic to support your thinking.<\/p>\n
Post an explanation of how using a process map could inform and facilitate quality assessment and improvement, including data collection efforts, related to your Course Project. Support your response with evidence from the literature.<\/b><\/p>\n
Read a selection of your colleagues\u2019 responses.<\/p>\n
Respond to at least two of your colleagues on two different days using one or more of the following approaches:<\/p>\n
Ask a probing question, substantiated with additional background information or research.<\/p>\n
Share an insight from having read your colleagues\u2019 postings, synthesizing the information to provide new perspectives.<\/p>\n
Validate an idea with your own experience and additional resources.<\/p>\n
Required Readings<\/b><\/p>\n
Cookson, D., Read, C., Mukherjee, P., & Cooke, M. (2011). Improving the quality of emergency department care by removing waste using Lean Value Stream mapping. International Journal of Clinical Leadership, 17(1), 25\u201330.<\/p>\n
Retrieved from the Walden Library databases.<\/p>\n
This article demonstrates how a process map can be used to identify waste and promote efficiency, particularly in large departments.<\/p>\n
Ford, J. H., Wise, M., & Wisdom, J. P. (2010). A peek inside the box: How information flows through substance abuse treatment agencies. Journal of Technology in Human Services, 28(3), 121\u2013143.<\/p>\n
Retrieved from the Walden Library databases.<\/p>\n
The authors of this article establish the importance of using process maps for improving productivity and information flow.<\/p>\n
Abubakker, H. T. (2010). Practical guide to creating better looking process maps. Retrieved from http:\/\/www.isixsigma.com\/tools-templates\/process-mapping\/practical-guide-creating-better-looking-process-maps\/<\/a><\/p>\n iSixSigma\u2019s website offers a practical guide with many tips for creating an easy-to-follow process map.<\/p>\n NHS. (2008). Quality and service improvement tools: Process mapping\u2014an overview. Retrieved from http:\/\/www.institute.nhs.uk\/quality_and_service_improvement_tools\/quality_and_service_improvement_tools\/process_mapping_-_an_overview.html<\/a><\/p>\n The NHS article outlines the importance of process maps and provides a detailed description of how to create a process map.<\/p>\n Use the blow links:<\/p>\n https:\/\/www.isixsigma.com\/tools-templates\/process-mapping\/practical-guide-creating-better-looking-process-maps\/<\/a><\/p>\n http:\/\/webarchive.nationalarchives.gov.uk\/*\/http:\/\/www.institute.nhs.uk\/quality_and_service_improvement_tools\/quality_and_service_improvement_tools\/process_mapping_-_an_overview.html<\/a><\/p>\n","protected":false},"excerpt":{"rendered":" Discussion: Using Process Maps for Quality Assessment and Improvement Given the synergistic relationship between process and outcomes, leader-managers and other team members need to evaluate processes related to care delivery, customer service, and other matters in order to diagnose problems Read More …<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-121828","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/121828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=121828"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/121828\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=121828"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=121828"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=121828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}