Question 1<\/p>\n
In what area does General Motors earn its highest return on capital?<\/p>\n
selling cars<\/p>\n
selling logo merchandise<\/p>\n
financing<\/p>\n
selling racing <\/p>\n
post-sales parts and service <\/p>\n
Question 2<\/p>\n
A key feature of scientific management is that workers are limited only by __________.<\/p>\n
machinery<\/p>\n
co-workers<\/p>\n
their job description<\/p>\n
their tools<\/p>\n
their physical ability<\/p>\n
Question 3<\/p>\n
Decisions regarding which of the following are not part of the production process structure?<\/p>\n
management policies<\/p>\n
facilities<\/p>\n
robots<\/p>\n
flow of goods and services through the facility<\/p>\n
flexible manufacturing system (FMS) machines<\/p>\n
Question 4<\/p>\n
Suppose that a plant has a daily productivity of 0.85 parts per employee? What can we conclude? <\/p>\n
the plant must be very labor-intensive<\/p>\n
the plant is not earning profits<\/p>\n
the plant must be highly automated<\/p>\n
the plant should lay off workers<\/p>\n
nothing<\/p>\n
Question 5<\/p>\n
Highly labor intensive services are called _____________ .<\/p>\n
pure services<\/p>\n
mixed services<\/p>\n
mixed manufacturing<\/p>\n
quasi-manufacturing<\/p>\n
quasi-services<\/p>\n
Question 6<\/p>\n
What is a type of automation system that provides the flexibility of intermittent operations with the efficiency of repetitive operations?<\/p>\n
CAD<\/p>\n
AGV<\/p>\n
AS\/RS<\/p>\n
FMS<\/p>\n
CAM<\/p>\n
Question 7<\/p>\n
Which of the following is not an argument in favor of having multiple suppliers?<\/p>\n
The Just-in-time philosophy can be better utilized.<\/p>\n
Supplier capacity is less important.<\/p>\n
Volume flexibility is obtained.<\/p>\n
Risks may be spread.<\/p>\n
New suppliers may more easily be tested.<\/p>\n
Question 8<\/p>\n
A constant concern within purchasing departments is the issue of ethics in managing _______________.<\/p>\n
customers<\/p>\n
web sites<\/p>\n
inventory<\/p>\n
suppliers<\/p>\n
entry-level employees<\/p>\n
Question 9<\/p>\n
Increases in international trade during the 1980s created a need for the development of ____________ standards of quality.<\/p>\n
universal<\/p>\n
country-specific<\/p>\n
lower<\/p>\n
metric<\/p>\n
bilingual<\/p>\n
Question 10<\/p>\n
For a cause-and-effect diagram, causes could be related to all of the following except<\/p>\n
Analysis<\/p>\n
Materials<\/p>\n
Measurements<\/p>\n
Machines<\/p>\n
Workers<\/p>\n
Question 11<\/p>\n
What are preset ranges of acceptable quality characteristics?<\/p>\n
Control limits.<\/p>\n
Product specifications.<\/p>\n
Six-sigma limits.<\/p>\n
AQC limits.<\/p>\n
R-chart limits.<\/p>\n
Question 12<\/p>\n
What measures the central tendency of a set of data?<\/p>\n
Coefficient of variation<\/p>\n
Variance<\/p>\n
Standard deviation<\/p>\n
Mean<\/p>\n
Range<\/p>\n
Question 13<\/p>\n
Causes of variation that can be identified and eliminated are called what?<\/p>\n
Random<\/p>\n
Assignable<\/p>\n
Identifiable<\/p>\n
Stochastic<\/p>\n
Common<\/p>\n
Question 14<\/p>\n
What are the two types of control charts for attributes?<\/p>\n
p and c<\/p>\n
x-bar and p<\/p>\n
x-bar and R<\/p>\n
R and c<\/p>\n
p and R<\/p>\n
Question 15<\/p>\n
The Six Sigma approach is organized around a _______ plan known as ________.<\/p>\n
four step, PDAC<\/p>\n
four step, DMAC<\/p>\n
five step PDACR<\/p>\n
five step DMAIC<\/p>\n
five step, DMCRA<\/p>\n
Question 16<\/p>\n
With JIT a company\u2019s relationship with its suppliers includes<\/p>\n
Competitive bidding<\/p>\n
Being in partnership with them<\/p>\n
Buying parts from the cheapest supplier<\/p>\n
Short-term relationships<\/p>\n
Having as many suppliers as possible<\/p>\n
Question 17<\/p>\n
Quality in just-in-time is centered on building quality into the<\/p>\n
Product <\/p>\n
Maintenance of equipment<\/p>\n
Process<\/p>\n
Distribution system<\/p>\n
Workforce<\/p>\n
Question 18<\/p>\n
What is the term for an adjustment of a machine after making one product type so that production can begin for another product type?<\/p>\n
Level assembly schedule<\/p>\n
Group technology<\/p>\n
Setup<\/p>\n
Cycle time<\/p>\n
Automation<\/p>\n
Question 19<\/p>\n
One of the greatest benefits of JIT would be<\/p>\n
increasing waste and improving responsiveness<\/p>\n
longer lead times and increased productivity<\/p>\n
decreased machine utilization and improved quality<\/p>\n
competing based on schedules<\/p>\n
eliminating waste, improving responsiveness and competing based on time<\/p>\n
Question 20<\/p>\n
The role of production employees in JIT includes all of the following except<\/p>\n
Be actively engaged in improving the production process<\/p>\n
Monitor quality<\/p>\n
Record data<\/p>\n
Follow clearly defined and limiting work rules<\/p>\n
Act on the information they have<\/p>\n
Question 21<\/p>\n
The OM supervisor informs you, the researcher, that the data has a large standard deviation. What data pattern would you expect to observe once you generated a time series trend?<\/p>\n
horizontal<\/p>\n
seasonal <\/p>\n
positive\/negative trend<\/p>\n
cycle<\/p>\n
insufficient information to derive a valid response<\/p>\n
Question 22<\/p>\n
Which of the following is a causal forecasting method?<\/p>\n
Na\u00efve<\/p>\n
Moving average<\/p>\n
Weighted moving average<\/p>\n
Trend adjusted exponential smoothing<\/p>\n
Linear regression<\/p>\n
Question 23<\/p>\n
What does the linear regression line do?<\/p>\n
Minimizes sum of errors<\/p>\n
Minimizes product of squared errors<\/p>\n
Minimizes sum of squared errors<\/p>\n
Minimizes product of errors<\/p>\n
Minimizes sum of absolute value of errors<\/p>\n
Question 24<\/p>\n
Qualitative forecasting methods<\/p>\n
are made objectively by the forecaster<\/p>\n
are made subjectively by the forecaster<\/p>\n
are made using existing data sources<\/p>\n
are based on mathematical models<\/p>\n
are only used in parallel with quantitative models<\/p>\n
Question 25<\/p>\n
Suppose that you are using the four-period simple moving average method to forecast sales, and sales have been decreasing by 10% every period. How will your forecasts perform?<\/p>\n
Forecasts will be lower than actual.<\/p>\n
Forecasts will be higher than actual.<\/p>\n
Forecasts will equal actual.<\/p>\n
Forecasts will be increasing.<\/p>\n
Forecasts will be decreasing by 2.5% every period.<\/p>\n
VERSION 2<\/p>\n
Question 1 <\/p>\n
Operations management personnel perform a variety of functions, including all of the following except ___________________.<\/p>\n
analyzing production problems<\/p>\n
analyzing potential mergers<\/p>\n
developing forecasts<\/p>\n
developing employee schedules<\/p>\n
monitoring inventory<\/p>\n
Question 2 <\/p>\n
Which of the following concepts is linked the least with Henry Ford?<\/p>\n
scientific management<\/p>\n
mass production<\/p>\n
mass customization<\/p>\n
technology<\/p>\n
interchangeable parts<\/p>\n
Question 3 <\/p>\n
What are the two key components of the operations strategy of Federal Express?<\/p>\n
they own their own fleet of tractor trailers, and they use a sophisticated bar code technology<\/p>\n
they own their own fleet of tractor trailers, and they have a large warehouse in every state<\/p>\n
they own their own fleet of airplanes, and they have a large warehouse in every state<\/p>\n
they use a sophisticated bar code technology, and they have a large warehouse in every state<\/p>\n
they own their own fleet of airplanes, and they use a sophisticated bar code technology<\/p>\n
Question 4 <\/p>\n
A manager has just replaced three workers with a machine that is cheaper to operate than the cost of the three replaced workers. Output is expected to remain the same. Which of the following is true?<\/p>\n
labor productivity will decrease<\/p>\n
machine productivity will increase<\/p>\n
multifactor productivity will decrease<\/p>\n
multifactor productivity will increase<\/p>\n
the value of output will decrease<\/p>\n
Question 5 <\/p>\n
Which type of operational function represents an Assemble-to-Order?<\/p>\n
wedding invitations<\/p>\n
corporate training<\/p>\n
vacation packages<\/p>\n
airline flights<\/p>\n
legal services<\/p>\n
Question 6 <\/p>\n
Vertical integration is a good strategic option for a manufacturing company when<\/p>\n
it uses distributed processing<\/p>\n
it needs one input material in large volumes<\/p>\n
its facilities are obsolete<\/p>\n
it needs several different parts and subassemblies<\/p>\n
it makes many different products<\/p>\n
Question 7 <\/p>\n
Which of the following is least likely to be a benefit of implementing barcode scanners at retail store checkout registers?<\/p>\n
Improved forecasting<\/p>\n
More efficient packaging of customer orders<\/p>\n
Improved inventory control<\/p>\n
Faster checkout for customers<\/p>\n
More accurate checkout for customers<\/p>\n
Question 8 <\/p>\n
Which type of technology provides \u201cpoint-of-sale information?\u201d<\/p>\n
Automatic guided vehicles (AGV)<\/p>\n
Automatic storage and retrieval systems (ASRS)<\/p>\n
Barcode scanners<\/p>\n
Flexible manufacturing systems (FMS)<\/p>\n
Computer aided design\/computer aided manufacturing (CAD\/CAM)<\/p>\n
Question 9 <\/p>\n
Which of the following is not attributed to Philip Crosby?<\/p>\n
The concept of the quality trilogy<\/p>\n
The phrase \u201cDo it right the first time.\u201d<\/p>\n
Stressed the idea of prevention of defects<\/p>\n
The notion of zero defects<\/p>\n
The phrase \u201cQuality is free.\u201d<\/p>\n
Question 10 <\/p>\n
The Japanese term for continuous improvement is<\/p>\n
Poka-yoke<\/p>\n
Kaizen<\/p>\n
Kanban<\/p>\n
Muda<\/p>\n
Automation<\/p>\n
Question 11 <\/p>\n
P-charts are used to measure:<\/p>\n
continuous variation<\/p>\n
intermittent random variation<\/p>\n
proportion of items in a sample that is defective<\/p>\n
the count of defective parts<\/p>\n
proportion of items in a sample that are good<\/p>\n
Question 12 <\/p>\n
What is a graph that shows the probability or chance of accepting a lot given various proportions of defects in the lot?<\/p>\n
S curve<\/p>\n
Z-chart<\/p>\n
OC curve<\/p>\n
p-chart<\/p>\n
R-chart<\/p>\n
Question 13 <\/p>\n
Six-sigma quality implies how many average defects per million?<\/p>\n
3.4<\/p>\n
6<\/p>\n
2600<\/p>\n
3\u03c3<\/p>\n
6\u03c3<\/p>\n
Question 14 <\/p>\n
The range is an example of what?<\/p>\n
Traditional statistical tools<\/p>\n
Fishbone diagramming<\/p>\n
Acceptance sampling<\/p>\n
Experimental design<\/p>\n
Statistical process control<\/p>\n
Question 15 <\/p>\n
Single sampling plan is when <\/p>\n
a non-random sample is drawn from every lot.<\/p>\n
a random sample is drawn from every lot.<\/p>\n
a second lot is sampled due to the first sample inconclusive results.<\/p>\n
only one time is tested.<\/p>\n
a sample plan used once and discarded<\/p>\n
Question 16 <\/p>\n
The ultimate goal of JIT is to produce products in a lot size of<\/p>\n
100 or fewer<\/p>\n
N = (DT(1+X))\/C<\/p>\n
The inverse of the carrying cost<\/p>\n
One<\/p>\n
The capacity of the factory<\/p>\n
Question 17 <\/p>\n
JIT is often mistakenly assumed to <\/p>\n
refer to the final assembly schedule only<\/p>\n
dictate the product standards specification<\/p>\n
refer to only just-in-time manufacturing<\/p>\n
be a core element of ISO 9000 requirements<\/p>\n
be driven by the finance department long range spending plan<\/p>\n
Question 18 <\/p>\n
The manufacturing process in JIT starts with the<\/p>\n
final assembly schedule<\/p>\n
schedules for individual machines<\/p>\n
vendor deliveries<\/p>\n
prioritization of lots<\/p>\n
forward scheduling<\/p>\n
Question 19 <\/p>\n
JIT is a __________ system.<\/p>\n
Pull<\/p>\n
Push<\/p>\n
Lead time<\/p>\n
Preventive maintenance<\/p>\n
Closed<\/p>\n
Question 20 <\/p>\n
_________ are groups of workers who are responsible for every aspect of their business.<\/p>\n
Focus teams<\/p>\n
Staff departments<\/p>\n
Partnerships<\/p>\n
Self-managed teams<\/p>\n
Negotiators<\/p>\n
Question 21 <\/p>\n
Which of the following is not a step in Forecasting Seasonality?<\/p>\n
Calculate a seasonal index for each season of each year<\/p>\n
Divide this year\u2019s average seasonal demand by each average seasonal index<\/p>\n
Average the indexes by season<\/p>\n
Forecast demand for the next year and divide by the number of seasons<\/p>\n
Calculate the average demand per season<\/p>\n
Question 22 <\/p>\n
A causal research model is based on the assumption that<\/p>\n
the independent variable is related to the dependent variable<\/p>\n
there is a relationship between the time series and the dependent variable<\/p>\n
the variable being forecast is related to other variables in the environment<\/p>\n
there is a relationship between the time series and the independent variable<\/p>\n
the information is contained in a time series of data<\/p>\n
Question 23 <\/p>\n
Which of the following is a causal forecasting method?<\/p>\n
Na\u00efve<\/p>\n
Moving average<\/p>\n
Weighted moving average<\/p>\n
Trend adjusted exponential smoothing<\/p>\n
Linear regression<\/p>\n
Question 24 <\/p>\n
One quantitative forecasting models limitation is<\/p>\n
it is objective<\/p>\n
they are consistent<\/p>\n
they are based on mathematical formulas<\/p>\n
they are limited on the quality of available data<\/p>\n
they can work around bad data<\/p>\n
Question 25 <\/p>\n
What is a tracking signal used for?<\/p>\n
To identify trends in actual data<\/p>\n
To identify seasonality in actual data<\/p>\n
To identify the effect of business cycles on actual data<\/p>\n
To compute the value of the smoothing constant, \u03b1, for exponential smoothing<\/p>\n
To identify forecast bias<\/p>\n
Version 3<\/p>\n
Chapter 6<\/p>\n
Multiple Choice Question 19<\/p>\n
What measures the central tendency of a set of data?<\/p>\n
Coefficient of variation<\/p>\n
Variance<\/p>\n
Standard deviation<\/p>\n
Mean<\/p>\n
Range<\/p>\n
Multiple Choice Question 39<\/p>\n
Consider a p-chart measuring the percentage of defective light bulbs. If the LCL is .04 and a sample has 1% defects, what is the implication?<\/p>\n
The process is in a state of control.<\/p>\n
The process is out of control even though the variation is \u201cgood.\u201d<\/p>\n
The value of sigma must be increased.<\/p>\n
The process has too many errors.<\/p>\n
A calculation error must have occurred.<\/p>\n
Multiple Choice Question 16<\/p>\n
An OC curve is an example of what?<\/p>\n
Traditional statistical tools<\/p>\n
Fishbone diagramming<\/p>\n
Acceptance sampling<\/p>\n
Experimental design<\/p>\n
Statistical process control<\/p>\n
Multiple Choice Question 25<\/p>\n
On a control chart, what separates common from assignable causes of variation?<\/p>\n
x-bar lines<\/p>\n
Control limits<\/p>\n
Specification limits<\/p>\n
Production limits<\/p>\n
Mean divided by standard deviation<\/p>\n
Multiple Choice Question 41<\/p>\n
What are preset ranges of acceptable quality characteristics?<\/p>\n
Control limits.<\/p>\n
Product specifications.<\/p>\n
Six-sigma limits.<\/p>\n
AQC limits.<\/p>\n
R-chart limits.<\/p>\n
Chapter 7<\/p>\n
Multiple Choice Question 26<\/p>\n
According to JIT, __________ is carried to cover up a wide variety of problems, such as poor quality, demand uncertainty, and slow delivery.<\/p>\n
Inventory<\/p>\n
Excess capacity<\/p>\n
A group of back-up workers<\/p>\n
Spare equipment<\/p>\n
Insurance<\/p>\n
Multiple Choice Question 65<\/p>\n
Which of the following is not a role of JIT management?<\/p>\n
creating a JIT culture<\/p>\n
cost and information sharing<\/p>\n
serving as coaches and facilitators<\/p>\n
developing an incentive system<\/p>\n
ensuring multifunctional training occurs<\/p>\n
Multiple Choice Question 36<\/p>\n
JIT uses a pull system where communication starts with either the customer or with the _________ work station in the production line.<\/p>\n
First<\/p>\n
Bottleneck<\/p>\n
Dominant<\/p>\n
Most expensive<\/p>\n
Last<\/p>\n
Multiple Choice Question 61<\/p>\n
JIT production workers are expected to<\/p>\n
Cover up quality problems<\/p>\n
Ignore data<\/p>\n
Take responsibility in getting to the root cause of quality problems<\/p>\n
Blame problems on someone else<\/p>\n
Have a poor attitude about quality<\/p>\n
Multiple Choice Question 70<\/p>\n
The benefits of long-term relationships with a small number of suppliers include all of the following except<\/p>\n
Always getting the lowest price<\/p>\n
Focus on improving process controls<\/p>\n
Greater accountability<\/p>\n
Develop stable delivery schedules<\/p>\n
Eliminate paperwork<\/p>\n
Chapter 8<\/p>\n
Multiple Choice Question 1<\/p>\n
Forecasting is not a function which contributes to:<\/p>\n
deciding which business market to pursue<\/p>\n
deciding which product to produce<\/p>\n
deciding how bonuses should be allocated<\/p>\n
deciding how much inventory to carry<\/p>\n
deciding how many people to hire<\/p>\n
Multiple Choice Question 10<\/p>\n
Which forecasting method is particularly good for predicting technological changes and scientific advances?<\/p>\n
Market research<\/p>\n
Executive opinion<\/p>\n
Delphi method<\/p>\n
Na\u00efve method<\/p>\n
Gamma method<\/p>\n
Multiple Choice Question 30<\/p>\n
What are the most frequently used forecasting techniques?<\/p>\n
Linear regression<\/p>\n
Simple mean<\/p>\n
Exponential smoothing<\/p>\n
Weighted moving average<\/p>\n
Econometric models<\/p>\n
Multiple Choice Question 17<\/p>\n
Which of the following is a causal forecasting method?<\/p>\n
Na\u00efve<\/p>\n
Moving average<\/p>\n
Weighted moving average<\/p>\n
Trend adjusted exponential smoothing<\/p>\n
Linear regression<\/p>\n
Multiple Choice Question 74<\/p>\n
\u201cInside information\u201d is most likely garnered through which of the following forecasting methods?<\/p>\n
exponential smoothing<\/p>\n
seasonal indexes<\/p>\n
na\u00efve<\/p>\n
Delphi<\/p>\n
multiple regression<\/p>\n
Chapter 9<\/p>\n
Multiple Choice Question 56<\/p>\n
The least likely reason for a U.S. firm to choose to locate a factory in a foreign country is _____________.<\/p>\n
climate<\/p>\n
natural resources<\/p>\n
markets<\/p>\n
cheaper suppliers<\/p>\n
lower labor costs<\/p>\n
Multiple Choice Question 55<\/p>\n
Issues that need to be considered in location globally include all of the following except______________.<\/p>\n
different cultures<\/p>\n
FEC accounting requirements<\/p>\n
language barriers<\/p>\n
different laws<\/p>\n
different business practices<\/p>\n
Multiple Choice Question 6<\/p>\n
Capacity planning is complicated by the fact that ___________________.<\/p>\n
capital markets are complex<\/p>\n
existing facilities may become obsolete<\/p>\n
capacity is difficult to define<\/p>\n
capacity is usually purchased in chunks, rather than smooth increments<\/p>\n
depreciation must be calculated<\/p>\n
Multiple Choice Question 44<\/p>\n
Service organizations such as restaurants, movie theaters, and banks focus on locating near ____________.<\/p>\n
suppliers <\/p>\n
roads<\/p>\n
intersections<\/p>\n
their customers<\/p>\n
potential workers<\/p>\n
Multiple Choice Question 25<\/p>\n
Management has decided to add capacity incrementally in smaller chunks as needed, rather than purchasing one large facility. This decision ____________________.<\/p>\n
is very risky<\/p>\n
will result in low initial costs<\/p>\n
will ultimately result in lower costs per unit if demand increases rapidly<\/p>\n
positions the company to be well prepared for high demand in the future<\/p>\n
can lead to a large amount of excess capacity<\/p>\n
Chapter 10<\/p>\n
Multiple Choice Question 34<\/p>\n
The first step in designing a layout is<\/p>\n
identifying the facility<\/p>\n
gathering information<\/p>\n
selecting the correct layout software package<\/p>\n
developing a REL chart<\/p>\n
developing a from-to matrix<\/p>\n
Multiple Choice Question 65<\/p>\n
What is the term for a system in which the product being worked on is physically attached to the line and automatically moved to the next station when the cycle time has elapsed?<\/p>\n
cyclical line<\/p>\n
paced line<\/p>\n
autoline<\/p>\n
continuous line<\/p>\n
constrained line<\/p>\n
Multiple Choice Question 4<\/p>\n
Which of the following is not one of the four basic layout types?<\/p>\n
product<\/p>\n
hybrid<\/p>\n
process<\/p>\n
fixed position<\/p>\n
inverted <\/p>\n
Multiple Choice Question 27<\/p>\n
Which company is widely considered to be the leader of just-in-time production?<\/p>\n
Ford<\/p>\n
Timex<\/p>\n
Gateway<\/p>\n
Toyota<\/p>\n
Sony<\/p>\n
Multiple Choice Question 24<\/p>\n
A high-volume paper mill is an example of which layout type? <\/p>\n
inverted<\/p>\n
circular<\/p>\n
process<\/p>\n
fixed position<\/p>\n
product<\/p>\n
VERSION 4<\/p>\n
Multiple Choice Question 53<\/p>\n
In six-sigma programs, individuals who have extensive training in the use of technical tools and are responsible for carrying out the implementation of Six Sigma are __________________.<\/p>\n
black belts<\/p>\n
green belts<\/p>\n
blue belts<\/p>\n
red belts<\/p>\n
white belts<\/p>\n
Multiple Choice Question 63<\/p>\n
Suppose that you want to measure the percentage of candles that are cut longer than 9 inches. Which control chart would be appropriate?<\/p>\n
x-bar chart<\/p>\n
c-chart<\/p>\n
OC chart<\/p>\n
p-chart<\/p>\n
R-chart<\/p>\n
Multiple Choice Question 9<\/p>\n
A process chart is a<\/p>\n
graph that shows how the population was evaluated<\/p>\n
graph of the population failures<\/p>\n
graph that shows whether a sample of data falls within assignable causes<\/p>\n
graph that show whether a sample falls within the common or normal range<\/p>\n
table showing final inspection results<\/p>\n
Multiple Choice Question 15<\/p>\n
A c-chart is an example of what?<\/p>\n
Traditional statistical tools<\/p>\n
Fishbone diagramming<\/p>\n
Acceptance sampling<\/p>\n
Experimental design<\/p>\n
Statistical process control<\/p>\n
Multiple Choice Question 39<\/p>\n
Consider a p-chart measuring the percentage of defective light bulbs. If the LCL is .04 and a sample has 1% defects, what is the implication?<\/p>\n
The process is in a state of control.<\/p>\n
The process is out of control even though the variation is \u201cgood.\u201d<\/p>\n
The value of sigma must be increased.<\/p>\n
The process has too many errors.<\/p>\n
A calculation error must have occurred.<\/p>\n
Multiple Choice Question 71<\/p>\n
Which of the following is not a good approach for suppliers who are providing JIT services to manufacturers?<\/p>\n
Use the \u201cpush system\u201d for deliveries<\/p>\n
Locate near their customers<\/p>\n
Have small warehouses near the manufacturing plant<\/p>\n
Use standardized containers<\/p>\n
Join together with other suppliers to help each other make small deliveries<\/p>\n
Multiple Choice Question 18<\/p>\n
By focusing on __________ processes, JIT is able to achieve high-volume production of high-quality, low-cost products.<\/p>\n
downstream<\/p>\n
upstream<\/p>\n
change-over<\/p>\n
gateway<\/p>\n
value-added<\/p>\n
Multiple Choice Question 36<\/p>\n
JIT uses a pull system where communication starts with either the customer or with the _________ work station in the production line.<\/p>\n
First<\/p>\n
Bottleneck<\/p>\n
Dominant<\/p>\n
Most expensive<\/p>\n
Last<\/p>\n
Multiple Choice Question 49<\/p>\n
One aspect of flexible resources is<\/p>\n
Use of multifunction workers<\/p>\n
Relying on special equipment<\/p>\n
Use of overtime<\/p>\n
Leasing, rather than buying, equipment<\/p>\n
Variable work schedules<\/p>\n
Multiple Choice Question 4<\/p>\n
The philosophy of JIT<\/p>\n
Originated in Japan<\/p>\n
Was operational at Henry Ford’s complex in 1920’s<\/p>\n
Is a production planning system<\/p>\n
Has received little attention in the US<\/p>\n
Focuses on direct control of worker activities by management<\/p>\n
Multiple Choice Question 3<\/p>\n
Which of the following is not a feature common to all forecasting models?<\/p>\n
This period\u2019s forecast error is needed to compute next period\u2019s forecast.<\/p>\n
Forecasts are rarely perfect.<\/p>\n
Forecasts are more accurate for groups of items rather than for individual items.<\/p>\n
Forecasts are more accurate for shorter rather than for longer time horizons.<\/p>\n
All of the answer choices are correct.<\/p>\n
Multiple Choice Question 43<\/p>\n
What is a tracking signal used for?<\/p>\n
To identify trends in actual data<\/p>\n
To identify seasonality in actual data<\/p>\n
To identify the effect of business cycles on actual data<\/p>\n
To compute the value of the smoothing constant, \u03b1, for exponential smoothing<\/p>\n
To identify forecast bias<\/p>\n
Multiple Choice Question 10<\/p>\n
Which forecasting method is particularly good for predicting technological changes and scientific advances?<\/p>\n
Market research<\/p>\n
Executive opinion<\/p>\n
Delphi method<\/p>\n
Na\u00efve method<\/p>\n
Gamma method<\/p>\n
Multiple Choice Question 73<\/p>\n
____________________ is a collaborative process between two trading partners that establishes formal guidelines for joint forecasting and planning.<\/p>\n
Collaborative Planning Forecasting and Replenishment (CPFR)<\/p>\n
Supply Chain Planning Forecasting and Replenishment (SCPFR)<\/p>\n
Supply Chain Optimization (SCO)<\/p>\n
Collaborative Creation of Guidelines (CCG)<\/p>\n
Joint Planning and Forecasting (JPP)<\/p>\n
Multiple Choice Question 71<\/p>\n
Combined forecasting involves a rule that<\/p>\n
you must work with different vendors<\/p>\n
you need different forecasters<\/p>\n
you must always use a quantitative and qualitative method<\/p>\n
the results are not comparable to a single forecast<\/p>\n
the forecasting methods should be different<\/p>\n
Multiple Choice Question 46<\/p>\n
Which of the following is least likely to be a consideration in facility location?<\/p>\n
the design of the production process<\/p>\n
mistakes in choosing a location can be difficult to correct<\/p>\n
often there are a number of acceptable locations<\/p>\n
expanding capacity at a current location may be an option<\/p>\n
location decisions can have a major impact on operating costs and revenues<\/p>\n
Multiple Choice Question 34<\/p>\n
_____________________ can perform a number of tasks to help a company focus on its core capabilities.<\/p>\n
A plant within a plant<\/p>\n
Agile manufacturing<\/p>\n
Total Quality Management<\/p>\n
Just-In-Time<\/p>\n
Subcontractor networks<\/p>\n
Multiple Choice Question 60<\/p>\n
The first step in the factor rating method for evaluating location alternatives is what?<\/p>\n
select a scale by which to evaluate each alternative relative to each factor<\/p>\n
evaluate each alternative relative to each factor<\/p>\n
select the alternative with the highest score<\/p>\n
identify dominant factors<\/p>\n
assign weights to factors reflecting the importance of each factor relative to the other factors<\/p>\n
Multiple Choice Question 25<\/p>\n
Management has decided to add capacity incrementally in smaller chunks as needed, rather than purchasing one large facility. This decision ____________________.<\/p>\n
is very risky<\/p>\n
will result in low initial costs<\/p>\n
will ultimately result in lower costs per unit if demand increases rapidly<\/p>\n
positions the company to be well prepared for high demand in the future<\/p>\n
can lead to a large amount of excess capacity<\/p>\n
Multiple Choice Question 45<\/p>\n
Location decisions are particularly important because __________________________.<\/p>\n
typically they are made rather frequently<\/p>\n
they entail a high cost, short-term commitment<\/p>\n
there are so many potential locations<\/p>\n
they have a major impact on product design<\/p>\n
they can have a large impact on operating costs and revenues<\/p>\n
Multiple Choice Question 65<\/p>\n
What is the term for a system in which the product being worked on is physically attached to the line and automatically moved to the next station when the cycle time has elapsed?<\/p>\n
cyclical line<\/p>\n
paced line<\/p>\n
autoline<\/p>\n
continuous line<\/p>\n
constrained line<\/p>\n
Multiple Choice Question 10<\/p>\n
A grocery store is most like which of the following layout types? <\/p>\n
inverted<\/p>\n
circular<\/p>\n
process<\/p>\n
fixed position<\/p>\n
product<\/p>\n
Multiple Choice Question 48<\/p>\n
Warehouse layouts have the key characteristics of process layouts except<\/p>\n
number of loads is not a design consideration<\/p>\n
location isn\u2019t a major consideration<\/p>\n
there is movement between the storage areas<\/p>\n
from trips are the only consideration<\/p>\n
there is no movement between the storage areas<\/p>\n
Multiple Choice Question 6<\/p>\n
A company with a pure continuous processing system is most likely to use which layout type?<\/p>\n
inverted<\/p>\n
product<\/p>\n
process<\/p>\n
fixed position<\/p>\n
hybrid<\/p>\n
Multiple Choice Question 73<\/p>\n
Which of the following production line shapes is least likely to be found in a factory?<\/p>\n
N<\/p>\n
S<\/p>\n
U<\/p>\n
O<\/p>\n
L<\/p>\n","protected":false},"excerpt":{"rendered":"
Question 1 In what area does General Motors earn its highest return on capital? selling cars selling logo merchandise financing selling racing post-sales parts and service Question 2 A key feature of scientific management is that workers are limited only Read More …<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-118172","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/118172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/comments?post=118172"}],"version-history":[{"count":0,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/posts\/118172\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/media?parent=118172"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/categories?post=118172"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictsol.com\/blogs\/wp-json\/wp\/v2\/tags?post=118172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}